Fortune Bay Hotels, Freeport

"I had a wonderful stay. The check-in process was seamless thanks to Amanda at the front desk. She was incredibly welcoming, offered great recommendations for dinner at the onsite restaurant, she made me feel at home from the moment I walked in."

"Offered some good tours. I just wouldn't do the island tour. The cave tour was awesome! The dolphin encounter was wonderful. The bonfire was fun. We did things on our own sunset Cruise was super fun. Just be prepared to spend money on cabs as everything is on canals and is not very walkable. Other than that we had an incredible time"

"gorgeous establishment, clean, secure, and something for everyone. "

"Clean room. Good air conditioning. Water pressure is too low. Priced a little high. Delapitated hotel in front of property is gross. It negatively affects first impression."

"Aging property with"

"I really wanted to like this hotel because it has clear potential, but unfortunately my experience was disappointing. The unit that I was in felt like it hadn’t been properly maintained in years. It looked as if it was cleaned and they forgot about it. There were dead insects in the room, and overall it just didn’t feel sanitary or cared for. Because I am somebody who travels with Lysol and disposable sheets I didn’t make as big of a fuss as I could have. To make matters worse, basic amenities weren’t up to standard. The lighting in the main bedroom didn’t work at all, complete darkness! I had to call maintenance just to get it addressed. That’s something that should be checked long before a guest arrives. Maintenance man was very friendly! Came in and got it done. I was also surprised that they charge extra for WiFi, which feels outdated, especially considering many guests are international travelers who rely on internet access to stay connected. When I called the front desk in disbelief the staff sounded as if I offended her. With proper upkeep and attention to detail, this place could be great, but as it stands, it fell far short of expectations."

"The property was nice. The pool was a good size, and the hot tub was really relaxing. The beach was nice; they had chairs and umbrellas out. Plus a lifegaurd on duty till 5pm. Beach towels were available from the front desk. There were different games set up around the courtyard for people to play and a couple of sand patches with swings and other things for kids to play. There was also a grilling area set up for your use; you just needed charcoal, lighter fluid and utensils. The staff was very friendly and helpful. The food was good at the restaurant there. Lunch and drinks at Cocoanuts Tiki Bar was nice. Plus, it has a swim-up bar, which is just wonderful. There is also a laundry room set up if you'd like to get it done before you leave. The condo suite was a good size for entertaining or just relaxing. It has a kitchen for people who like to cook in at times. There is an eat-at counter and a glass table for four. There are two TVs, one in the living room and bedroom. The bathroom was standard size and has a nice cabinet with a full mirror. Shower tub unit. It has it's own hot water tank which is a bonus. So you don't have to wonder. Lol. There is a good size balcony with 2 chairs and a small table, Over looking the courtyard and views of the ocean and beach. There is also a smaller balcony off the bedroom. The resort was in a good location. Easy enough to get to other attractions, the airport and shopping. I would go there again."

"Wrong room when we checked in no silverware in room room needs upgraded lizard came in under door that big of a gap"

"The rooms were very clean and the staff were pleasant and helpful. Didn't want to leave, can't wait to plan my next visit."