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Reviews of Tru by Hilton Auburn

2.5 out of 5
Tru by Hilton Auburn
303 Peckhart Ct, Auburn, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 404 reviews" "
Rating 8 - Good. 61 out of 404 reviews" "
Rating 6 - Okay. 21 out of 404 reviews" "
Rating 4 - Poor. 11 out of 404 reviews" "
Rating 2 - Terrible. 9 out of 404 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Great place.
Stayed 1 night in May 2024

10/10 Excellent

Ricca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stay. This hotel was the best we have ever been to.
Stayed 1 night in May 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and is in a quiet area.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay. Bathroom a little dirty but nothing concerning
Stayed 1 night in Mar 2024

10/10 Excellent

Cameron, Pittsboro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 2 nights in Apr 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2nd shift female worker and 3rd shift worker dawn were very friendly and almost family like, would really enjoy coming again soon
Stayed 2 nights in Apr 2024

6/10 Okay

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities
It looks like this hotel is plopped down in the middle of a construction site. Roadside signs are hard to find to guide you to the property. Although it has a modern look to it, it probably needed some additional attention. When I got into my room, the first thing that caught my attention was the echo-ness of room. Followed by the sound of air, escaping through a crack. The entry door had a very large gap between the door and the frame. The door between rooms was also hissing with pressure. Although staff was helpful and friendly, they seem to be having problems with the register and getting people checked in. One of the staff complained about Expedia. Another had problem making change for a purchase because of the register. The next morning I had the continental style breakfast. It was quite good. The pancake machine was quite inventive. No ice machine next to the breakfast bar. I’m not exactly sure what the target clientele is for this property, but you may want to rethink how you attract people here. Expedia steered me to the location and it was further away from my intended destination that I had intended. I will need to look at that also.
Stayed 1 night in Apr 2024

8/10 Good

Villiesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

STEVE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great , the rooms were clean and the breakfast was grand
Stayed 1 night in Apr 2024

10/10 Excellent

Leya

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again in a heartbeat.

8/10 Good

Tami, Gladstone

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel
Stayed 1 night in Mar 2024

8/10 Good

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New construction but walls seemed thin allowing noise from other rooms. Water pressure seemed weak. Breakfast options good but pancake maker out of service. In room refrigerator not even slightly cold. No option to adjust. Room was smaller than thought but okay for one night. Liked having pool table in lobby. Lobby sitting options were great.
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had fun on the pool table in the lobby. . .
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Next to a gravel quarry, but otherwise nice hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Mel

Business traveller
What a delightful stay! I love the chill vibe and atmosphere. Will stay again and search out more Tru properties when I’m away from home! 😍
Stayed 1 night in Mar 2024

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to highway. Courteous and helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

CYNTHIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant check in clerk.
Stayed 1 night in Feb 2024

10/10 Excellent

Jared

Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was modern and our room was large all in all very nice :)
Stayed 1 night in Jan 2024

10/10 Excellent

Esther

Stayed 2 nights in Jan 2024

8/10 Good

YOKO, Wheeling

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice, clean building. Spacious rooms and decent amenities.
Stayed 1 night in Jan 2024

2/10 Terrible

Lana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Jan 2024

10/10 Excellent

Elaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing and so nice!!! Room was perfect exactly what we needed & bed was so comfortable!!!
Stayed 2 nights in Jan 2024

6/10 Okay

Sanju

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel to stay at
Hotel was clean and located in a decent area. Staff was friendly. Beds were comfortable. The reader to get in the door in the rear of the building was not working which was a bit of a pain, since it was freezing at the time. Also we were looking forward to breakfast but it did not open until 7am and we had to leave just prior to that.
Stayed 1 night in Jan 2024

10/10 Excellent

Abbe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Chase

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff! Better lighting in back parking lot needed tho.
Stayed 1 night in Jan 2024

10/10 Excellent

Sharla

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean, and decent check out time
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Amenities
We love the cleanness of the room, the service of the employees, the quiet atmosphere, the appearance of the building and the colors, the price. The only thing we dislike was that the bed was very noisy.
Stayed 1 night in Dec 2023

10/10 Excellent

JILL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Stayed 4 nights in Dec 2023

10/10 Excellent

james

Liked: Staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Cheryl

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, clean, comfortable. Staff very friendly and helpful!
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, facility and great staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Charlie recommended a great restaurant. Morning staff was super helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Jared

Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Stayed 1 night in Oct 2023

8/10 Good

terri

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly, room was nice. Breakfast very good. Only negative would be the bed could have been more comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Cletus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thin walls
Stayed 1 night in Oct 2023

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Stayed 1 night in Oct 2023