Your feedback is important to us. We're sorry to hear about your experience with customer service. This is not the standard we strive for, and we apologize for the inconvenience. We'd like to learn more about this. Feel free to contact our 24/7 support team at any time. We look forward to hearing from you.

Hi Michael, we're sorry to hear about the technical issues you experienced during your stay. Providing a seamless and hassle-free experience is important to us, and we apologize for any inconvenience caused by these issues. We'll make sure to address the issues with the app and the soap dispenser to ensure a smoother experience for our guests in the future. We hope to host you again and make it up to you.

Hi Mika, your feedback is appreciated. We're sorry to see your stay fall short of expectations and apologize for any issues you dealt with. We'd love to hear more about what we could've done better. Please feel free to reach out to us at any time.

Thank you for staying with us, Andrew. Your feedback is important to us, and we will relay your thoughts to our team as we continuously work to improve. We hope to host you again and show you a better experience.

Hi Anna, we're terribly sorry to hear about your space's dirty floors and towels. This falls below our standards, and we sincerely apologize for the inconvenience. We'll review our cleaning procedures with our team and work to improve. Should you choose to give us another chance, we'd love to show you a better experience.

Hi Melissa, your feedback is important to us. We're sorry for the cleanliness issues and the smell of smoke. We have a zero-tolerance policy for smoking and will investigate this space immediately. We will review our cleaning procedures with our team and work to improve. We hope to host you again and show you a better experience.

Hi Jokim, your feedback is important to us. While we do our best to include everything we offer on our listing, we apologize if anything was unclear. We're also sorry to hear about the issues in your space. We will relay your feedback to our team and work to improve. We hope to host you again and show you a better experience.

Hi Angelle, thank you for your review. It's great you enjoyed your stay. If there was anything we could've done to improve, please let us know. We hope to host you again.

Hi Lisa, we're thrilled to hear you enjoyed our friendly staff. We're sorry the check-in process took longer than expected. All of the required steps are there for your safety as well as our own. If you have any questions, our support team is available 24/7 to assist with any issues. We hope to host you again and show you a better experience.

Hi Deandre, your feedback is important to us. We're sorry to learn about the state of the couch in your space. We will review our cleaning procedures with our team and work to ensure we improve going forward. We hope to host you again and show you a better experience.

Hi Melis, thank you for staying with us. While we do our best to accurately display all aspects of the space on our listing, we apologize if anything was unclear. We hope to host you again and show you a better experience.

Hi Laura, your feedback is important to us. We’re sorry your stay fell below expectations. This is not the standard we strive for. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Maria, your feedback is appreciated. We're sorry to see your stay fall short of expectations and apologize for any issues you dealt with. We'd love to hear more about what we could've done better. Please feel free to reach out to us at any time.

Hi Victoria, we're truly sorry to hear about the disappointing experience during your recent stay. It's concerning to hear about the issues with the toilet and the condition of the second room offered to you. Please know that this is not the level of service and cleanliness we strive to provide. Your feedback is important to us, and we will address these issues with our maintenance and housekeeping teams to ensure they are properly addressed. We understand your reluctance to return and sincerely apologize for any inconvenience caused. If you decide to give us another chance in the future, we'd love to make this right.

Hi David, we're very sorry about the smell issue in your space. This is certainly an inconvenience, and we apologize. If you have yet to receive your partial refund, please contact our 24/7 support team. We hope to host you again and make it up to you with a better experience.