Forestdale Hotels, Forest

"The staff here are a delight, which is a rare find in most places we've stayed. If you have pets, it's convenient for both you and them when taking them outside for their needs, along with plenty of space to walk without worries. We missed breakfast because we overslept, as this place is quiet compared to other places in busy areas. Last, but certainly not least, the hotel is nice and clean. Thank you for a pleasant stay!"

"Nice hotel layout. The bathroom could have been cleaned better. Hair was still on the floor, and some areas could have been wiped down better. Other than that, it was a great hotel in a great location."

"Very good"

"Very friendly staff. Very clean room comfortable bed. Breakfast was not very good and ac in room was very loud. I did not use other amenities so can not rate them. Overall reasonable price for a quick overnight stay while traveling."

"The breakfast was delicious. The room was so clean! Staff was friendly. I really like Tru! "

"Wonderful staff"

"Rooms were clean and the guys at the front desk were very nice. Only down side was the “business center” computer was so slow and outdated I couldn’t use. The elevator was very wobbly and slow…reported to the front desk."

"Lobby smelled staff not kind no one ever at desk room had spots on seat and wasn’t swept . Not kitchen utensils or cookware you had to pay…"

"I had a very disappointing experience at the Hilton Garden Inn Lynchburg. I made my reservation a month in advance as part of a wedding block. Two weeks prior to my arrival, I also called the hotel to request an early check-in due to my flight schedule. I was assured that early check-in would be noted and accommodated. However, when I arrived around 10:00 a.m., the front desk receptionist was immediately dismissive and rude. I was told I could not check in until 4:00 p.m., even though the listed check-in time online is 3:00 p.m. I explained that I had called ahead and was part of the wedding block, but instead of trying to help, she told me that “25 other people had priority” over my stay. I stayed in the lobby waiting for hours. During that time, I overheard the receptionist giving different and inconsistent explanations to multiple guests, which made the situation even more frustrating. When I checked back in around 2:30 p.m. (just 30 minutes before the standard check-in time), I was told there were still no rooms available. At that point, I still had no room, no clear communication, and no assistance from staff. Due to the lack of availability and poor customer service, I had to book a room at another hotel. Despite this, I was still charged for one night at this location—even though I never checked in or stayed there. Overall, this experience was extremely unprofessional and stressful, especially given that I had planned ahead for a special event. I would not recommend."