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"Great small town motel, clean and pleasant."

"The Staff of the motel hardly spoke English at all and refused to accept the expedia prepayment as they say they never end up getting paid by Expedia. If I wanted to stay I had to pay them again, I refused and booked another motel down the street. Despite this, Expedia refused to refund my money and basically threw the whole thing back in my lap. I will never use Expedia again nor stay at this place in Havana. Instead, dear traveler, book the RED LION Motel in Havana, much better place, great staff and not much more money."

"We stayed 7 nights. 3 days in a row our room was not serviced by housekeeping. We told the front desk every day and was assured it would be serviced each day but it was not. The housekeeping paperwork said we had DND tag on door but that was not true. I think they had staff issues. After speaking with GM it was finally serviced. "

"Thank you"

"Very nice, clean and comfortable! Kitchen had everything we needed. Nice 3 bedroom gave us all a little bit of privacy as each bedroom on different floor. My only issue the very upstairs needs a mirror! Lol. Other then no mirror it was perfect and was perfect for my Dad, brother and sis in law while my Mom was in the hospital. Very easy to get to! Quiet neighborhood! "

"The pool was warm and clean, probably the warmest hotel experience I have had. The room was clean on appearance, but there was a bit of crumbs and debris on the floor behind the bed. The bed was okay, sheets were clean and bedding appeared clean except for the cigarette burn on the bedspread. On the upside, no bedbugs or other bugs were noticed. I checked, which is why I found the space between the head of the bed (below the headboard) and the bed needed cleaned. The bathroom was cleaned nicely. The entire hotel seems dated, but it looks like they are making updates and improvements. Staff was kind and easy to work with. Easy check-in. The only thing I didn’t like was they wanted a $100 deposit on a room that was already fully paid for at booking. I would probably stay again, but I don’t know that I would pay a higher rate than what I did to stay there."

"Nice room. Safe location. Staff very nice. Breakfast not that great. No hot food."

"Great hospitality"

"Great place to stay for a family. "