Adults Only & Resorts in Florida Keys from AU$188

"The resort itself was fine. The staff was very busy, a bit overwhelmed and slow as a result. The townhouse we were put in was dirty, outdated, with a broken family room tv, sliding doors that are impossible to lock or broken and bedrooms so very small with furniture too large, it was impossible to change in the bedroom. The doors did not stay open and u could not stand in bathroom at the sink with door open. We asked for someone to come out and fix tv, no one came. Garbage outside that smelled and no one emptied. The townhome needs a paint job and a good cleaning at the very least. Definitely not our best stay at Hawks Cay. "

"checkin was bumpy. both rooms werent ready at the same time and we were initially put into different building. I objected and they obliged but still had to wait for 2nd room either way. 1st room in furthest corner of resort, fan broken, a/c was repaired during 1st night & also the sliding door lock was broken and took some effort of 1hr wait for engineer to fix. we never opened it again because he said it might not lock if we did. 2nd room guests were happy woth their room except the party separation & wait to get in and settled. We also asked for more towels mid day 2nd day …the towels never arrived informed checkout. they really didnt seem bothered by it. cost alot with little value in my opinion."

"Great place,overall good experience "