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"Staff and hotel was great! "

"Everything was available and clean. Parking was perfect the room was spotless. This was the best stay we have experienced."

"Rooms were nice and clean. Need to fix elevator was scary going to thrid floor."

"Overall nice property however extremely busy. We just happened to arrive on what appeared to have been an extremely busy weekend. The pool and hot tub were very crowded so we chose not to enjoy those amenities. The breakfast buffet was great and the staff was friendly."

"Nice hotel, clean, and good location to everything "

"Staff was excellent. The rooms were extremely nice and very clean. The breakfast was fantastic. Location was great. The only MINOR complaint was how cold the pool was. The kids lips were purple... Not that it stopped them lol. I love swimming but it was way too cold for me. Other than that this hotel is perfect! "

"Very hi Justin good afternoon. How are you? I’m good. I’m sorry I’m eating my lunch real quick before 1 o’clock appointment I have but I wonder if I missed your call no, that’s fine. I’d rather talk through it cause I copied you on the most latest email that ever that was going around did you see if by chance I have not I can take a look well in a nutshell what’s going on one of my Key accounts overpaid they double paid a bill of $769,000 and they were basically told in the first attempt to see if we could reimburse it that they needed 60 days and you reimburse it. What do you mean by that reverse reverse and they were told so the customer was told that it would take us at least 60 days to do that if we could otherwise it would just send us a credit. Customer wasn’t satisfied with that response and then I guess apparently someone in the call center said you know what you have the option file PCO complaint not a good way to end that call just FYI so the customer came to me cause I’m their account rep and said what can you do to help us so I kind of started going down the path of asking you know David Turner, and my director well he’s our director now over here in Ohio. He recommended I go to use somebody else recommended I go another route so I kind of run in parallel people here everything I’m getting back from everyone else that you’ll see in that email saying we can’t do it well I just pulled up the account and my first my first thought given the balance is that they’re lik"

"Staff was super great but the room wasn’t clean and the pool was closed. "

"The room was clean and the staff was great. You just have to understand that this is an economy extended stay hotel, so no cups, silverware dishes, coffee maker, blow dryer etc. All in all, not a bad place. "