Search Chalets in Flaine

"Great hotel "

"A lovely and well equipped apartment. Francoise was incredibly responsive and helpful with questions before and during our stay. She was also very helpful and generous with accommodating early arrival and late departure allowing us to make the most of our skiing opportunities. The spa and restaurant/bar were nice additions and very convenient."

"Great"

"Nice, big apartments and great location. We stayed here last year also. Check in experience isn't great. They have absolutely no luggage storage. That would be a huge improvement for this place. I'd even pay extra. For the 2nd year in a row we had to make our own beds but weren't given enough sheets or pillow cases, and reception open hours are extremely limited. It has a sauna and steam room, but you need to pay and book to use these. It's difficult to plan ahead for the exact 30 minute window you want to use it days in advance. Simple changes to the customer experience could make this a great location"

"Friendly staff. Excellent accommodation for a family. Great facilities. Even the sofa bed was very comfortable. "

"Very helpful and friendly staff. Made us feel very welcome. Hotel location is ideal for ski shop and getting the gondola to the slopes. Hi quality buffet and breakfast."

"Friendly staff, great buffet, ski hire and spa facilities. A really enjoyable stay"

"I have stayed at this hotel previously on five occasions. It is convenient to the ski slopes and in the centre of Flaine. The ski boot room is heated and secure. Last few weeks in the season are AI. Top two floors are exclusive to Crystal, the other half of the hotel is split between French or other European groups. The entertainment is French orientated which some UK visitors really enjoyed. Rooms are great with mostly balconies and very good bathrooms, This year the quality of the food (adult food) at dinner times was really poor and repetitive. Desserts were excellent! Maybe pizza/pasta every night is fine for families wishing something simple, which was for us when we had young children. There was no orange juice for breakfast for example, otherwise breakfast was decent. Staff were very hard working and helpful. One hot tub was a cold tub, one empty. Our biggest issue was that we booked a room for 7 nights, yet the hotel decided to close early and left us to arrange another hotel for our final night with a few weeks notice . Expedia were of zero help. MMV offered another resort, however we had transfers, lift passes and ski hire all arranged. MMV added additional stress that was avoidable, it is not easy to make a hotel change during a ski holiday, moving all the equipment somewhere else. We were refunded one nights stay. The neighbouring hotel Totem was exceptionally accommodating, allowing free early check in(6pm at MMV) and use of their boot room the night before. "

"Have stayed here multiple times before in past seasons and again it didn’t disappoint.A very clean and well equipped apartment in great location. "