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"WiFi was fast"

"Perfectly clean, staff polite. However, the property is quite tired and run down. Light leaking around the edges of the curtains. I had a very odd layout of the room with the shower in the entrance way of the room. The sheets and pillows were clean but clearly old. "

"Excellent stay. Second time in this hotel and just as we remembered - good value friendly staff and very nice food"

"The room was slightly stuffy and couldn’t change the air con settings very easily. Other than that everything was spotless, the staff were helpful the lady who booked us in was great and ordered me a taxi for a specified time. A very pleasant stay."

"The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!"

"Relaxing, quiet clean room, staff very helpful, plenty parking, "

"A very pleasant stay. The staff so friendly and hospitable. The food (breakfast & main meals) really good. Would stay again if back in the area"

"Yes"

"The spa was inviting and the staff very good. Made to feel comfortable and the treatment was great. The pool area was okay and while we did enjoy it we just feel it lacked an intimate atmosphere as was a gym club. Definitely could have done with either drinks service for guests or a bar. However we enjoyed our stay and would go again "