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"NOT 5 STARS, 4 AT BEST Rooms: The rooms are ok, the size isn’t the greatest but manageable. The bathroom is quite tiny and would only fit one person. Service: Quite poor. 1- A conditioner bottle was empty for three nights in a row even when the room was serviced. It was only refilled after I called the reception. 2- The hotel itself was a spa expert. There were no available slots for four out of the four nights I stayed. This is due to being low on staff. It’s a quite bad excuse when a spa is a key selling point. 3- Any 5-star hotel would have decent umbrellas in case it rained. There were some available; however, I was given one that was really poor quality and was broken, which gave me a cut as the metal was sticking out. 4- There were quite limited numbers of sunbeds at the external pool on the 5th floor. The size of the pool and facilities do not match the size of the hotel. 5- The rooms facing the garden can get very noisy even when the windows are closed. On two nights, there was non-stop dog barking coming from the garden/park. The rooms do not have double-glazed windows. 6- The breakfast costs €33 per person per night. In Porto, you can get an excellent breakfast at a quality place for €25 maximum. So it’s not worth it, and I recommend you try outside options as the city is known for its great food. 7- The location isn’t very central. It’s actually 2km from the centre, and if it’s raining, then you need a taxi. "

"Excellent. Bien ubicado. Staff increible. Confortable. Gracias "

"Clean rooms, great staff, perfect location, very quiet!"

"Fantastic location and very walkable! Friendly helpful staff! Wonderful breakfast! Comfy beds! "

"Good location. Room was clean and was really quiet. Good choice at breakfast too."

"I lobed my stay here, felt very safe as a solo traveler. I was pleased to receive macarons and a small bottle of port, which I enjoyed on the rooftop while watching the sunset. The breakfast was also nice. The room was clean and comfortable."

"Staff were so friendly and some beautiful added touches in the room - a hotel I will definitely return to"

"Awesome breakfast and the hotel is very elegant. Pool and spa are wonderful. it is in the great location. Staff is extremely friendly and helpful. Our best stay in Portugal!!"

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