Search Fern Park Caravan Park Accommodations

"Staff were mean and rude, we tried using the dining table at the lobby. They told us to leave just because we are carrying food from somewhere even though we bought coffee and fruits from the dining area. I paid almost $600 for my 2 days stay and I’m not allowed to use dining tables to eat? They did not even provide microwave inside the room the reason why we are in the lobby to find a place to warm our food and eat"

"Pool was perfect but offsite tower building was horrible. Run away. My son wouldn't shower for 4 days."

"Hotel close to many attractions, clean comfortable beds"

"This is a super big resort with tons of amenities, dining options, a spa if you want to relax, and even a waterpark for the kids. We enjoyed every second and tried to extend our stay, but they were booked. When we got there it was super late and they had given the room i chose to someone else. I was a little upset because i had planned for a different room and was looking forward to some amenities it had. They ended up giving me an upgraded room, but it didnt have what i wanted,so that was a little bit of a let down. Especially, since this was a special mini vaycay for us without the kids. All in all it was a beautiful resort,the check-in staff was very nice, but some of the maids werent too friendly. We cherished the time we had together and plan on coming back within the next month."

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"The elevators definitely need some updating! Otherwise the rooms were updated and clean."

"Everything was great"

"Room very clean and spacious, staff excellent. Did not use airport shuttle, pool area great."

"The check in took long time had three waiting to check in and was having problems verifying a persons reservation. Had two check in computers but only used one even though another staff was sitting in an office in the back. We requested a room with two beds but found out they were all on second floor had no elevator and since we were handicapped would not work. They moved us downstairs to a one bed. Found out they have no cable tv only can steam from your own device. Asked to cancel the next day as they did not meet our needs they said ok. Upon check out they said they were not going to cancel the next day we had to pay. Whatever just wish they wouldn’t have lied to began with. The place was updated and rooms were ok. It’s close to universal. Based on our treatment will not stay again and not recommend it. "