Beach Hotels & Resorts in Felipe Carrillo Puerto

"We were there when the sargassum was terrible so the beach experience and odor were unpleasant. Not controllable by the resort but I wish there was better notice of this for planning. We found the spa to be amazing, the rooms were lovely, food was good and proximity to cenotes was good. At night it’s a bit of a dark walk to get to the restaurant area. Better lighting would be good. We were able to take a car and find a beach that gave us our salt water fix. "

"Una experiencia que nunca olvidare. Vale cada centavo en su totalidad"

"I’m so happy I found this resort. The Air Suite we booked was a dream come true and felt like a treehouse. It was private, surrounded by palm trees and the concrete and wood gave it a soothing minimalist feel that was so relaxing and comforting. The dual shower…exquisite. The best part was the private rooftop deck and plunge pool. We had total privacy and felt surrounded in beauty. The free breakfast was delicious with good options and the hotel restaurant was unbelievable. Their breakfast and dinner service was outstanding. You must try the squid and shrimp empanadas. Our room steward, Raquel, was so kind and accommodating whether it was restaurant suggestions or helping us navigate the area to even making sure we were comfortable. The front desk is also so friendly and helpful. I cannot recommend this resort highly enough. It was truly a dream come true experience and we cannot wait to return, the staff made us feel like we are family. "

"Lovely"

"Cute property. Well maintained. Staff courteous and helpful. Breakfast was fresh and simple, not many options. Rooms clean and beautifully decorated. Close to restaurants walkable felt safe in the area. The view was magnificent. You could walk out directly to the beach, which was just a few steps away. View were welcomed with a bottle of champagne on arrival. Beds were comfortable. My only complaint is the mosquitoes, but the staff used citronella candles and offered bug repellent lotion/sprays. We visited in September, but apparently that is a breeding season of the mosquitoes. I don’t know if some sort of mosquito repellent sprays by pest control could be done. But overall pleasant stay. Will definitely come back and stay at the property.."

"So the room were spectacular. The service fantastic, the food was delicious an the cocktails out of sight. the only thing that was a surprise is that when we wanted the outdoor pool was not always available. Of course the pool took about an 1.5 hours to get heated, but when we requested to have it turned on, we were never alerted that they would not end up doing it. So after a beautiful romantic walk back from dinner the pool was cold..... A bit of a Debbie Downer since the pool is used in high lighting the property rooms. I would still stay there again, but would ask for them to contact us if they will not be heated after we asked. The beach club was more then comfortable. EVERYONE went beyond the usual for great service. Other then that, we had a magical time. Thank you Tago Tulum "