Ratings based on 72 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia-Verified Reviews
4 out of 5
by A verified traveller from Nairobi

Posted 16 Sep. 2019
The food from the restaurant disappointed us. Had very little taste. Obviously the Hotel was aiming at providing international cusine, but this was below standard. Also, breakfast had little variation during the week.We had excellent food in nearby local restaurants. The Hotel should consider this, because apart from breakfasts, there were hardly any person eating lunch or dinners there.
Comment from Hotel Management
2 Oct. 2019 by FİDAN, Hotel Management
My Dear Guest, Thank you very much for choosing Hotel Momento for your recent stay in Istanbul. I greatly appreciate your comments on our guest satisfaction, property and services as we find both positive and negative feedback constructive to come up with ways to eliminate all elements of dissatisfaction and excel in meeting your expectations. I hope that we get another opportunity to host you at our hotel again on your possible future trips to Istanbul. Best regards from Hotel Momento Family in Istanbul,
5 out of 5
by A verified traveller

Posted 27 Dec. 2018 on Hotels
Fantastic stay just few issues like not enough compliments on tray water ,sugaur , tea,
5 out of 5
by A verified traveller

Turkey. Cool place.

Posted 28 Oct. 2018 on Hotels
Good food in restaurant. Nice place to stay. And helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from beirut lebanon

Posted 15 Aug. 2017
Good and causy for couples and good location in old part of istanbul
Comment from Hotel Management
21 Aug. 2017 by SALES MANAGER, Hotel Management
Dear ValuableGuest, Thank you for your generous comments, we are delighted that we met your requirements and you had a great time with us. We are happy that you had a comfortable stay . We look forward to seeing you back with us again soon. SincerelyYours
4 out of 5
by KRISHNA from Delhi

Memorable stay

Posted 9 Jul. 2015 on Hotels
It was a very comfortable stay. We enjoyed it. There was no arrangement for tea/coffee making in the room. Please add this facility to make stay better. Location was very good All other amenities were nice. Airport transfer should be free.
Comment from Hotel Management
1 Dec. 2015 by Sales, Hotel Management
My Dear Guest, Thank you very much for choosing Hotel Momento for your recent stay in Istanbul. I greatly appreciate your comments on our guest satisfaction, property and services as we find both positive and negative feedback constructive to come up with ways to eliminate all elements of dissatisfaction and excel in meeting your expectations. I hope that we get another opportunity to host you at our hotel again on your possible future trips to Istanbul. Best regards from Hotel Momento Family in Istanbul,
4 out of 5
by Doris from Dolton, Illinois

Layover in Istanbul

Posted 25 Jun. 2015 on Hotels
Very pleasant, we left very early in the morning and the staff made us sandwiches and had coffee and tea for us at 4am. No one does that for 7 people and children. No airport transportation so that was a disappointment
Comment from Hotel Management
1 Dec. 2015 by Sales, Hotel Management
Thank you very much for kind say regarding your recent stay at our Hotel Momento İstanbul We are very pleased to hear that you enjoyed your stay with us. We hope to welcome you soon back again in İstanbul! Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22 Jun. 2015
Lovely hotel within walking distance of the grand bazaar, blue mosque, hagia sofia and the palace.
Comment from Hotel Management
1 Dec. 2015 by Fidan, Hotel Management
Thank you very much for kind say regarding your recent stay at our Hotel Momento İstanbul We are very pleased to hear that you enjoyed your stay with us. We hope to welcome you soon back again in İstanbul! Sincerely
3 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield

central

Posted 16 May 2015
Everything was fairly good except poor breakfast n small rooms!!!!
Comment from Hotel Management
20 May 2015 by Sales, Hotel Management
My Dear Guest, Thank you very much for choosing Hotel Momento for your recent stay in Istanbul. I greatly appreciate your comments on our guest satisfaction, property and services as we find both negative feedback constructive to come up with ways to eliminate all elements of dissatisfaction and excel in meeting your expectations. I hope that we get another opportunity to host you at our hotel again on your possible future trips to Istanbul. Best regards from Hotel Momento Family in Istanbul,
5 out of 5
by Alex from Wollongong

Quiet clean and comfortable

Posted 14 Mar. 2015 on Hotels
Momento hotel is situated within walking distance to all the tourist sites in the sultan Ahmet area , as well as being close to the tram and metro. The staff are professional and prompt the rooms very clean and quiet, I would definitely stay again as I have previously.
Comment from Hotel Management
4 Dec. 2015 by Sales, Hotel Management
Thank you very much for kind say regarding your recent stay at our Hotel Momento İstanbul We are very pleased to hear that you enjoyed your stay with us. We hope to welcome you soon back again in İstanbul! Sincerely
5 out of 5
by LI from Sheffield

Nice hotel

Posted 30 Dec. 2014 on Hotels
Nice location and nice hotel staff
Comment from Hotel Management
4 Dec. 2015 by Sales, Hotel Management
Thank you very much for kind say regarding your recent stay at our Hotel Momento İstanbul We are very pleased to hear that you enjoyed your stay with us. We hope to welcome you soon back again in İstanbul! Sincerely