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"The room was very clean and comfortable. Staff was very welcoming. Plenty of parking."

"Found bed bugs in the bed 10 minutes after we were there and would not return our money"

"the pool was not available in the morning, there was a issue with the hot tub, and chemicals, the guest room need better vacuuming, found lots of hair, and dirt on floor. the dining room had a sign that said wait to be seated and the one person working ignored us for 10 mins cleaning tables until I finally went and sat myself with my grand children. who were being very inpatient. i understand they are between seasons. the lack of care and attention was evident in the staff working. my reservation had to be input when I arrived, and they did not have the correct rate in the system. she decided to give me a AAA discount to bring the rate down. "

"The room was clean and the staff was friendly, attentive. Breakfast was amazing! The heat worked great! When it got too warm, we turned on the AC to cool it down a bit and that worked great as well!"

"The cabin was cozy and had everything we needed. The jacuzzi tub was a wonderful bonus and the host was helpful and accommodating in regards to our trip. Highly recommend the cabin and host!"

"The only downside was there was an over abundance of chlorine in the hot tub. The second you go into it your eyes would start to burn "

"Was never told pool was going to be closed would have canceled my stay. It was old and very dusty and dirty. Was not your typical Holiday inn express!"

"Staff was great but the pool area was moldy everywhere and pool wasn't working and either were jets in hot tub the room walls had paint peeling and cracking but overall it was good "

"We highly recommend the Pleasant Lake Resort! Accommodations were perfect for our 3 generation family “Snow House” gathering. The hosts were very responsive & provided a clear & seamless check in/out process as well as recommendations for local businesses & activities. The accommodations were clean and well cared for. We were able to sled & skate on the lake and would love to return to enjoy the beach during the summer."