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"On the whole I would say that our stay was definitely one of the best we've had in London. The location was absolutely perfect as we were coming to London for a theatre trip but coming through the doors of The Dilly and we were in an oasis of calm and comfort. The only issue we had was regarding payment where it wasn't properly communicated that the full amount was taken with pre-authorisatiion. I have no issue with this but the desk agent tried to take the payment 5 times and then saying that the payment had been declined. This was embarrassing and untrue as I had paid but further training on this matter would be a good idea. One of our highlights, aside from the breakfast which was insanely good, was the service and care we received from Marina and Edwin in the hotel bar when we stopped in for a nightcap. Marina couldn't have been any more friendly and professional and our drinks were unique and delicious and obviously made with knowledge and care, so thank you to Marina and Edwin for looking after us with such care. I also let the staff know that my husband was celebrating his birthday and the cake, balloons and prosecco in the room was a perfect touch and greatly appreciated Was definitely worth the money and we look forward to staying again "

"Stag Chechen in super nice Gave us a free upgrade "

"Fabulous Hotel, beautiful building, very welcoming, Friendly staff, room was spacious. Excellent location. Enjoyed the club, complementary hot beverages and bottled water. Enjoyed our first trip in London. "

"Beautiful hotel and great location. "

"We had one left in AMS after a cruise. So, we decided to stay in central location. This hotel is next to DM Square. So, it’s an excellent location! The only complaint is that the front desk never informed us the room was ready even though we waiting in the lobby sitting right in front of them. Be sure to ask to be called or texted when your room is ready."

"The Midland never disappoints Friendly helpful staff Excellent Room with comfortable beds Great atmosphere Looking forward to our next stay. "

"Clean, modern hotel in walking distance of rail network and right in city centre. Excellent breakfast. Very comfy beds. . Negatives - no coffee in bar after 11 pm. No cocktails after 11pm. No plug socket near mirror in bedroom for using hairdryer. No cake/ snacks available in bar during the day. All negatives are only minor points though and so would definitely stay here again. Staff all very friendly . "

"No complaints, would definitely stay there again "

"I like staff especially Greg Skrzypczak"