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"Very clean room with nice view and super wonderful staff! "

"First of all, the location ! From the hotel entrance, the doormen/bellboys, and the luxurious atmosphere of the lobby to the female staff member who assisted me at check-in, everything was wonderful. The room was clean, spacious, and very comfortable. I was satisfied with every aspect of my stay, and this is definitely a place I want to come back :) "

"Beautiful property, clean room, conveniently located. "

"Location, room and facilites"

"The staff at reception were very warm, as were the concierge team. The twin room (two twins) was not too small, maybe 12 x 12 ft. The bathroom was modern but the shower did leak onto the floor. There was also an accent light over the coffee maker that we could never figure out how to turn off. The location was great for access across to Westminster and key attractions, and of course Waterloo station itself is well connected to tube and national rail. We would stay again for sure and it represented a great value in London."

"I did not use the laundry service or air conditioning. Room itself was very clean. Staff was very pleasant and helpful. I especially liked the lounge that was available 24/7 for free coffee and tea. "

"B"

"Room was nice and clean and the staff was nice"

"Room was great value. Lovely helpful staff, the food was delicious as well. Perfect location for theaters but also good location for exploring London. Would definitely recommend staying here and will be returning in the future."