Spa
Check availability

Reviews of Ettalong Beach Tourist Resort

3.5 out of 5
Ettalong Beach Tourist Resort
189 Ocean View Road, (cnr Schnapper Rd), Ettalong Beach, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 328 out of 821 reviews" "
Rating 8 - Good. 301 out of 821 reviews" "
Rating 6 - Okay. 124 out of 821 reviews" "
Rating 4 - Poor. 48 out of 821 reviews" "
Rating 2 - Terrible. 20 out of 821 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Daniela

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Arnulfo

Liked: Staff & service, property conditions & facilities
Hotel has character
Stayed 1 night in Jan 2024
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Arnulfo, we hope to see you again soon!

6/10 Okay

Gregory

Travelled with partner
The motel is located within the Galleria, it is very odd.
Stayed 1 night in Jan 2024
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
We are definitely one of a kind! We hope you enjoyed your stay at Ettalong Beach Tourist Resort!

10/10 Excellent

Jennifer

Travelled with partner
Stayed 1 night in Jan 2024
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Jennifer, we hope to see you again soon!

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Desmond, we hope to see you again soon!

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Tammy, we hope to see you again soon!

2/10 Terrible

Peter

The room no ventilation 2steps up to a rack to hang clothes on one cup for cup of tea. Only lift out of dark ages so we had to use steps lift you had to hold button in all the way had to ask for tv to be connected Cocktoach in Shower NOT SUITABLE FOR OLDER People SO DiSAPponinting And so expensive my husband had to go out side s o he could breathe in the middle of the night We are Pensioners went up for a party
Stayed 2 nights in Jan 2024
Response from The Team at Galleria Ettalong Beach Tourist Resort on 5 Feb 2024
We are so sorry you didn't enjoy your stay and are very surprised by your experience Peter. Being an older property with so much in the one complex; cinema, restaurants and no two rooms alike we do have a lift that is staff operated, as all of our rooms are on the first floor, but we have many seniors who visit the resort regularly and enjoy their stay. We do hope that guests will raise any issues with us at the time of their stay so that we can do our best to ensure everyone has a wonderful time. Please feel free to contact our reception if you would like to provide further details or if we can help in anyway.

10/10 Excellent

Suragni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful n cosy
It was nice cosy n clean place. Enjoyed the food area n the environment
Stayed 1 night in Jan 2024
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Suragni, we hope to see you again soon!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Mediterranean style
The spa bath was nice to have in our room. The theme of the property was cool for our “overseas” Mediterranean trip :) The aircon having one overall setting wasn’t ideal, but it was fine. Would recommend Ate at Safran Turkish which was excellent.
Stayed 1 night in Jan 2024
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Daniel, we hope to see you again soon!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location & wonderful amenities
Location is amazing, and the room is comfortable. Check in is easy and the staff are so friendly. Would happily return again
Stayed 4 nights in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Lauren, we hope to see you again soon!

10/10 Excellent

Marisa

Liked: Staff & service, property conditions & facilities
Great location, close to everything, close to the beach and great dining options.
Stayed 10 nights in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Marisa, we hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Helpful friendly staff.
Stayed 2 nights in Jan 2024
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort, we hope to see you again soon!

6/10 Okay

Maria Christina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Very conveniently located within a complex of restaurants, cafes, patisseries, a wonderful cinema and other shops, and a short stroll to the beach. However, the room we had was old and run-down and there was sand on the bed sheets when we arrived, and the doona had a stain on it, so not really happy with the cleanliness (or lack thereof).
Stayed 2 nights in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
We are glad to hear you enjoyed the location of the complex but saddened to hear we didn't meet your expectations and very surprised to hear that there was any problem with cleanliness. Your feedback has been passed directly to our head of housekeeping for further investigation as we are unsure how this could have happened. We do hope guests will let us know of any issues at the time of their stay so that we can respond and resolve them quickly. It is true that the complex is unique though, with no two rooms the same and some having an antique or retro style. Please feel free to contact us directly if you would like to provide further details about the date of your stay, etc. Again, our sincerest apology for not meeting your expectation.

8/10 Good

Linda

Travelled with partner
Liked: Amenities, property conditions & facilities
Felt cute and cozy just wish the shower was more compatible for taller people
Stayed 4 nights in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort, we hope to see you again soon!

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property was unique, the shops, decor, the room, it had a feel of family, cozy and was will lit. The small guitar based duo on sunday was a hit with us.
Stayed 2 nights in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Meredith, we hope to see you again soon!

8/10 Good

Tom

Travelled with family
Liked: Amenities
Stayed 2 nights in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Tom, we hope to see you again soon!

8/10 Good

Sujin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's cozy and comfortable, so it's great when traveling with family.
Stayed 2 nights in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Sujin, we hope to see you again soon!

10/10 Excellent

Irene

Travelled with family
Liked: Amenities
I was very happy with the hotel stuff and the resorts and would stay there again
Stayed 2 nights in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Irene, we hope to see you again soon!

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place to stay. Very central to the town centre but plenty of shopping and dining options literally outside the room door. Pool was little but did the job. Check in very smooth and staff extremely helpful and friendly.
Stayed 1 night in Dec 2023
Response from The Team at Ettalong Beach Tourist Resort on 5 Feb 2024
So glad you enjoyed your stay at Ettalong Beach Tourist Resort Melissa, we hope to see you again soon!

4/10 Poor

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Damian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a weekend getaway
Stayed 1 night in Nov 2023

10/10 Excellent

Debra and Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property is dated it was spotlessly clean and comfortable. Bed was fine and the unique character of the place with all the Italian trimmings and quaint furnishings as well as interesting little shops was a place I could recommend. We only said one night but the accommodation wasnjust what was just what we needed. Check in staff member, Peter, was very welcoming and obliging.
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our overnight stay
Stayed 1 night in Nov 2023

2/10 Terrible

William

They had a party downstairs had to ring three times to get the party stopped. Finally finished at 10.30pm. Disgusting.
Stayed 2 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023

6/10 Okay

Natalie

Travelled with group
Liked: Amenities
The room was neat and tidy. Having cafes so close was fantastic. I struggled a little with the room being windowless.
Stayed 1 night in Nov 2023

8/10 Good

lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, but wouldn't stay here again on my own. Very very poor lighting at night in the car park and walk ways making it difficult to find your room. Good venue for couples and groups but not females travelling alone.
Stayed 3 nights in Oct 2023

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful experience
Stayed 1 night in Oct 2023

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

8/10 Good

Kelsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique theme. Close to restaurants and facilities.Excellent manager. A little noisy from pub/restaurant downstairs where music was playing.
Stayed 1 night in Oct 2023

8/10 Good

GARY

Travelled with partner
Liked: Staff & service, amenities
Would have been nice to have bathroom mats and face washers .
Stayed 1 night in Oct 2023

10/10 Excellent

Siavash

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice in all aspect of accomodations.
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Stayed 1 night in Sep 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area around the premises, great art and deco. Lighting downstairs was great
Stayed 1 night in Aug 2023

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything my grand daughter & I wanted to do was all in one place. We saw a movie, had dinner, great choice of restaurants, slept at the motel above the restaurants, had breakfast in the morning, once again a great selection of breakfast options at the cafes, visited the shops downstairs & did various activities. All in all, a great place to visit for the weekend and I didn't have to move the car once.
Stayed 1 night in Aug 2023

10/10 Excellent

LAN

Stayed 2 nights in Jul 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as per advertised. I would definitely stay again.
Stayed 1 night in Jul 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overnight stay
We chose to stay in the Deluxe Spa Room for an evening away. The room was large and well appointed with the furnishings being very old world including a magnificant 4 poster canopy bed. The old world is not bad, the furnishings are in excellent condition and make the room very romantic. The only complaint about the room was that the hot water was not very hot, something that needs to be looked at by management. The resort itself is great with a number of restaurants and cafes on site providing a vast selection of styles and cuisines to choose from. There are also art and craft shops to wander through and its all in an Italian village theme. Free offstreet parking for hotel guests. Overall an enjoyable stay that would have been better with hotter water.
Stayed 1 night in Jun 2023

10/10 Excellent

Juan David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Gavin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Sadly the stay did not live up to expectations the restaurant nearby the property had very loud music on which the motel manager asked to turn down which they did for an hour or so but it returned. The room was freezing and only really got warm by the following morning. Be good to hear the room for a while before guests arrive. There was mouse poo in the kitchen but rat of the apartment was very clean The beds were comfy and despite a loud conversation at 1 am waking us up we had a decent night sleep. Too cold to shower though.
Stayed 1 night in Jul 2023

10/10 Excellent

Tahlia

Stayed 1 night in Jun 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place to stay. I was there on a girls weekend away & had an awesome time. This place is seriously amazing. We are going to make this our go to place for our girls weekends. Peter (manager) couldn’t be more helpful & made our stay even better.. I would recommend tis place to anyone..
Response from Pete on 20 June 2023
So Nice to have met You and your Friends and we are so happy you enjoyed your stay...we all look forward to your next visit..best wishes from the Team at Ettalong Beach Tourist Resort