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"Yes the breakfast was fresh, personnel was kind."

"Overall it’s good value for money, there is so much noise at night and early in the morning when people leave for chichen itza , i could sleep well but my boyfriend couldn’t. I also didn’t get good vibes from the staff tbh, they only say: check in at 3 without checking if the room is empty so u can rest on a hot day. Everywhere else did so but here no. I hope they learn to be nicer and a bit more flexible "

"Great Location, very clean with excellent service and food quality "

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"Gorgeous property that made you feel like you were in your own Mayan villa. The hotel is nesteled in a neighborhood with a beautiful and charming pool, delicious food options available at the onsite restaurant, Naino. Every staff member I encountered was pleasant and helpful if I had questions. "

"Brand New Property! Beautiful and upscale! Top wonderful service! Service was wonderful, very close to the New ChicheniTza entrance and to the museum! "

"Muy buen hotel"

"Did not like the location it’s not a great area. Rooms are ok the shower in both of our rooms flooded so bad that the water was coming outside the bathroom. I talked to the people in reception about it and they looked very surprised that I was complaining about that. They after to put a towel at the shower door so the water wouldn’t come out but I told them that’s not going to stop the flood so they sent a maintenance guy to check it out and he said that there’s nothing he can do because the reason why that was happening it was because the shower floor did not have enough inclination to the drain and he knew that. He just went to check it out so it looked like they were trying to fix the problem when they clearly knew it was not fixable. The receptionist after us to change rooms after she talked to management but I asked her if the other rooms did not have this problem with the shower and she said they all do so I told her what is the point in moving. Stuff is not welcoming, attentive or knowledgeable. I do not recommend this place to anyone."

"Room was clean and tidy but was kind of dark due to black furniture. Staff was good and helpful. Breakfast was fantastic and we liked the service. The amount we paid for one night stay is pricey for the quality of hotel in that small town."