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Reviews of Au Cygne

2 out of 5
Au Cygne
38 Rue De La 1re-division-blindée, Eschau, Bas-Rhin

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 13 out of 34 reviews" "
Rating 6 - Okay. 11 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my night
The staff were cheerful and pleasant, the room was bright and clean, and the bed was confortable. Could not ask for more. Will come back next time I visit the area.
Stayed 1 night in Aug 2017

4/10 Poor

Joy, wales

Liked: Cleanliness, property conditions & facilities, room comfort
Ok Hotel if you speak French
There was no one on reception when we arrived. The waiter showed us to our room. The room was clean and had everything you needed. There are no tea and coffee making facilities in the room, which would have been a nice touch. The staff spoke no English and when we went to dine the menu was all in French and we had difficulty ordering food. At one point the waitress was going to walk away because we did not speak French. We felt ignored all evening and service was poor. The food was ok. Breakfast was a little better but our experience of the dining experience spoiled our stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Good location to Strasbourg, Europa Park, and Switzerland.

2/10 Terrible

Patricia

Stayed 1 night in Sep 2023

6/10 Okay

Lis

Stayed 1 night in Jun 2022

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bien merci et très bonne table
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Correct pour le prix
Chambre et petit-déjeuner très corrects pour le prix proposé pour un samedi pendant la période du Marche de Noël. Attention aux chambres au-dessus de la réception où on a le droit au brouhaha du restaurant ainsi que celui de la salle de jeux juste en bas de l'escalier.
Stayed 1 night in Dec 2021

10/10 Excellent

luystemans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une journée et une soirée bien réussies
Que du bonheur. Merci à toute l'équipe. A très vite. Guy
Stayed 1 night in Dec 2021

8/10 Good

Stephane

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miam!
Les chambres sont en progrès constant. La table est fantastique! Quel régal de plats traditionnels et Alsaciens
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Déçu par l’hôtel cest un 3 étoile et on a retrouvé des chaussettes de femme sous le lit , des toiles d’araignée partout je déconseille cette hôtel
Stayed 2 nights in Aug 2020

8/10 Good

Fabien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Dominique

Liked: Cleanliness, room comfort
Disliked: Staff & service
Absence de distributeur de savon au lavabo de la salle de bain . Peinture abimée dans la salle de bain. Sèche-cheveux défectueux . Amabilité minimum
Stayed 1 night in Jun 2019

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nouvelle déco et toujours une excélente table. Super!
Stayed 1 night in May 2019

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super accueil, quelques détails un peu désuets qui ne nuisent pas au charme. Restaurant au top!
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentische Unterkunft Leckeres Frühstück Für uns war es sicherlich nicht das letzte mal
Stayed 3 nights in Oct 2017

8/10 Good

sonia, torino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortevole e molto carino
Abbiamo soggiornato 3 giorni sono stati molto disponibili e cordiali ottima la colazione

8/10 Good

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
bon séjour
bien pour une ou deux nuit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Staff & service
hôtel correct , restaurant également , literie à revoir

8/10 Good

luis, Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper personnel
Très bon service du personnel, c'est le plus de cet hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hôtel fantôme...mais pratique.
Hôtel facile à trouver. Heureusement qu'un client avait laissé un commentaire précisant qu'il n'y avait personne à la réception. Nous avons téléphoné, pris les clés dans le panier, puis nous sommes installés. Quand nous sommes sortis, d'autres personnes attendaient, nous leur avons dit de téléphoner... personne ne leur a répondu. Elles ont attendu une heure dans le hall!!! Pour partir, il a fallu payer. Là encore, personne... J'ai dû m'adresser au restaurant. La maison devrait laisser un livret à disposition pour les gens qui arrivent! Timides, abstenez-vous! Le petit déjeuner n'est pas inclus, ce qui rend la prestation chère pour l'accueil et l'environnement proposés. Cela dit, pour une nuit, l'hôtel est très correct. "L'accueil" n'est conçu que pour les gens de passage. C'est tout à fait satisfaisant selon le séjour recherché.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Gerd, Brisbane, Australia

Liked: Cleanliness
Hotel with character
Stayed one night, enjoyed the village atmosphere, in and outside the hotel. food was good and were the wine an beer. only draw back was that the wifi (wlan) connection did not work, even after repeatd Attempts by staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
restaurant ...top top... tarif impec... très bonne accueille

10/10 Excellent

Ole Høj, Odder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kvalitets kro med flotte værelser
Skøn kro - flotte nyrenoverede værelser, med super hyggelig restaurant i gården. Dejlig mad, super service og tæt på Strasbourg (15 km.). Fri parkering i gården og frit internet som dog er lidt langsomt. Kommer gerne igen!

6/10 Okay

Paolo, Pisa

Disliked: Cleanliness, room comfort
Fortuna.
La nostra prenotazione non era pervenuta all'hotel! Fortunatamente era disponibili due camere, che non corrispondono alle foto inserite, ma ci siamo accontentati. La posizione del l'hotel e' ottima per raggiungere in poco tempo l'Europa park.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Schoch, Besancon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Personnel très agréable et serviable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
gemütlicher Gasthof, traditionsreiches Restaurant
Uns hat es im Au Cygne gefallen. Die Bedienung war sehr freundlich. Die Zimmer waren sauber und sehr einfach. Das Bad neu und schön. Preis Leistung total ok.