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"Impeccably clean room, staff were friendly and helpful and the views of the mountain were lovely. "

"Great stay, new property, amazing staff, personalised service! Would definitely recommend. Anyone I encountered from Reception to bar and restaurant staff was excellent and went out of their way to look after me. Pool facilities were excellent and clean! Will come back many more times!"

"Très belle chambre en mezzanine et personnel très accueillant et toujours arrangeant Dommage que le hamam ne fonctionne toujours pas"

"Very kind and professional staf from receptionist to bar and restaurant staff"

"Cleaning and maintenance needed! Paper peeling off in the bathroom. Outside chair on the balcony was dirty and broken. Balcony covered in cobwebs. Bedroom door would not lock from inside. Bedding was clean, good towels and a good shower. Good location, great views."

"Great location, staff and view. "

"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "

"Friendly, helpful staff. Convenient - close to bus and coach station, restaurants nearby. Clean and comfortable"

"Our arrival was smooth and we had a fantastic room on the 4th floor where we could lie in bed and look at the snow all the way up to Saulire. In the morning we were out onto the Jardin Alpine and can ski right back to the hotel"