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"Room was cleaned prior to my arrival. Trash was not emptied. Bed was not made."

"No attendee at the front desk, waited waited waited. Bathroom in Lobby was roped off and found to be locked. Rundown w/ cheap remodeling effort to cover it up. We left w/o checking in because the torture of staying there was worse than the loss of money spent. In a word: (see below). YUK !"

"We arrived at the normal check in time. After getting to our room we discovered that the room we were given was not the room that we booked through hotels.com. We were then informed that hotels sent it over incorrectly. After talking to hotels.com we discovered that it was. The hotel over booked rooms. Key is we were NOT the only family affected like this. There were 3 other families in the lobby with me with the same issue. The hotel did not agree to a partial refund for the inconvenience which is crazy to me. I’m not sure how a hotel over books on one of the busiest weekends all other hotels were booked so we had no other option but to stay but no other accommodations were given but just a suggestion to not book through 3rd party apps."

"Rooms were comfortable and clean. Staff was very accommodating. We were with a very large group and they put breakfast out early so we could enjoy it. Had somewhere to be at 7am. Breakfast was good to."

"No the place gave me nightmares "

"The only thing nice about this property is the front desk staff. It’s outdated. The "

"Our only complaint was it was a little far from Talladega Speedway. No fault of the owner, just late planning on my part."

"The first and second room that that gave us were smoke filled and nasty. After the second room change we requested a refund and were told to contact Hotels.com for our refund. We told them we couldn’t stay in the smoky rooms and decided to drive back to Cochran,Ga, 3 1/2 hours away. If we don’t receive our refund we will not be using/staying with Hotels.com or Quality Inn again."

"Clean and quiet. Great stay!"