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"The reception staff were really friendly and very helpful. Room was clean. Good location and nice to have a balcony."

"Breakfast was excellent with a variety of choices. "

"The view from our room was a breathtaking Mountain View. The breakfast was astounding, with many fresh pastries and other great, high-quality options. Alex, the hotel manager, went above and beyond to make us feel welcomed and comfortable. The property was ideally positioned within the town of Gruyère. We could not have been more happy with our stay! "

"Thank you so much for the fantastic place to stay. I loved the cute rooms and the beautiful scenery. "

"Extraordinary staff! Spacious room, very clean and the food was out of this world - excellent quality and all made at their facilities. I absolutely recommend, including experiencing the breakfast. "

"Clean and friendly with beautiful view of the lake from the balcony. "

"Very clean, helpful staff, beautiful setting. Our children enjoyed seeing all the animals."

"Il soggiorno è stato eccellente a differenza di quanto mi aspettassi, dopo aver visto le altre recensioni. Devo dire che questo hotel è molto sottovalutato. La camera era pulitissima e più grande delle misure standard, mentre il personale è stato davvero professionale. Il check-in virtuale è di un'innovazione incredibile (mai visto un servizio simile in giro nel mondo). Tutto ha funzionato bene. Wi-Fi di alta velocità e bagno pulito. 5/5. "

"I hate leaving negative info but for the benefit of future travelers, I have to be honest about a few items with this property: 1. It was absolutely buzzing with flies inside. There was spray and a fly swatter inside which indicates this must be a known issue to the property manager. It made our short stay very uncomfortable. 2. This is not a hot tub, it is a swedish bath. It was ice cold on arrival and would've taken hours to warm up to a useable temperature. That might've been ok but we...

"Very helpful staff, great breakfast and very convenient location of hotel."

"Nice clean place "

"Superb hotel I cannot fault"

"Excellent hotel, beautiful waterfall in front of the hotel. great breakfast. We really enjoyed our stay."

"Ultraconvenient location, very friendly staff, large and comfortable room, good bed, clean, competitive price: very good!"

"Nice, clean room in a beautiful settng."

"The room was large, beds were comfortable Didn't eat the breakfast, but do use the coffee machine. There were a few restaurants near by and a bus stop. "

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