Terrace/patio

Reviews of California Villas y Hotel

2.5 out of 5
California Villas y Hotel
Km 103-700 Tijuana - Ensenada Highway, Ensenada, BC

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 128 reviews" "
Rating 8 - Good. 41 out of 128 reviews" "
Rating 6 - Okay. 15 out of 128 reviews" "
Rating 4 - Poor. 10 out of 128 reviews" "
Rating 2 - Terrible. 10 out of 128 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wind trip
I wanted ocean view and that's what i expected when booked. I was given a room without a ocean view.
Stayed 1 night in Sep 2022
Response from Norma Campa, reservaciones on 3 Oct 2022
We appreciate your comments, and if your room had a sea view.We hope to welcome you again.Thank you

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like Quality of Service... Did not like weak wi fi
Stayed 2 nights in Aug 2022
Response from Norma A Campa, reservaciones on 9 Aug 2022
We value your comments, they help us to improve our services, thank you

2/10 Terrible

Antonio

Travelled with group
Disliked: Staff & service, amenities
No running water at night throughout the property. Only certain rooms have Ocean Views. It’s a drive from city center.
Stayed 1 night in Jul 2022
Response from NCampa, depto. reservaciones on 25 July 2022
We are sorry for the bad experience in the matter of water. It was a fault that was resolved soon. We appreciate your comment, it helps us to improve our services.

6/10 Okay

Manuel

Travelled with group
This place is a very basic hotel. No bells or whistle in the regular rooms. We stayed here because we were able to park our trucks and trailers that we used to pull our SXS.
Stayed 1 night in Jul 2022
Response from NCampa, depto. reservaciones on 25 July 2022
We appreciate your comments.

6/10 Okay

Patricia

Disliked: Staff & service, amenities
This is NOT a hotel it's an over priced very old motel. I payed for a bedroom with a family room and only got a tiny room. I asked the manager and she said expedia lied to me and wouldn't honor what I had booked. I will never come back here.
Stayed 2 nights in Jul 2022
Response from Norma Campa on 16 July 2022
We appreciate your comments. Thank you

6/10 Okay

Christina

Disliked: Cleanliness, property conditions & facilities, room comfort
4th of July Stay
We basically paid for an amazing view and the beach front location. The place needs better TLC and hopefully they’ll upgrade their WiFi cause it was virtually non existent. If you need a quick sleep on the road I’d recommend otherwise there is much needed upgrades and improvements.
Stayed 3 nights in Jul 2022
Response from Norma Campa on 16 July 2022
We appreciate your comments. They are good for improving our services and facilities. Thank you

10/10 Excellent

Yosuke

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022
Response from Norma Campa on 13 June 2022
Agradecemos sus comentarios

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto su ubicacion justo a un lado de agua mala
Stayed 2 nights in May 2022
Response from Norma Campa on 13 June 2022
Buenas tardes, agradecemos su comentario. les esperamos pronto. Saludos

4/10 Poor

Thelma

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Norma Campa on 13 June 2022
Agradecemos sus comentarios.

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to an awesome brewery
Stayed 1 night in May 2022
Response from Norma Campa on 13 June 2022
Agradecemos sus comentarios.

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta perfecto y a buen precio solo si un poco rustico.
Stayed 1 night in May 2022
Response from Norma Campa on 16 May 2022
Agradecemos sus comentarios, nos sirven para mejorar nuestros servicios.

10/10 Excellent

Angel

Stayed 1 night in Apr 2022

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little inn next to the beach. Friendly staff whom also speak English.
Stayed 1 night in May 2022
Response from Norma on 9 May 2022
Thank you Dustin….will be a pleasure to have you with us soon.

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
View comfort distance
Stayed 1 night in May 2022
Response from Norma Campa, reservaciones on 9 May 2022
We appreciate your comments, we look forward to seeing you again

6/10 Okay

lynda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Do not recommend this place if you want security.
The door to the room don’t not have a deadbolt lock only a lock like you would have on a bathroom door, also the windows didn’t lock. Bathroom sink faucet was broken and leaking all over the floor. I will definitely not stay again. We were only there for a few hours to sleep before continuing on our vacation so all of the problems were no big deal.
Stayed 1 night in Apr 2022
Response from Norma Campa on 4 May 2022
We appreciate your comment, it helps us to improve our facilities.

4/10 Poor

Alberto

Disliked: Property conditions & facilities, room comfort
no washing towels doors are 1 and half inch high from the floor bathroom facet back wars only couple Eletric Plug for $120.00 a night? I do not recommend you park on grave
Stayed 3 nights in Apr 2022
Response from Norma on 18 May 2022
Gracias

4/10 Poor

joey

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Great location, shower was clogged ,stayed at a suite which was not located by the beach, beach has a lot of stones( no sand here) a lot of noise in from the highway,
Stayed 2 nights in Apr 2022
Response from Norma Campa, reservaciones on 11 Apr 2022
We appreciate your comment, it helps us a lot to improve our facilities and services. Thank you for staying with us.

6/10 Okay

Cornelio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from Norma Campa, reservaciones on 5 Apr 2022
Agradecemos sus comentarios, todos nos sirven para mejorar y ofrecerles un mejor servicio Quedo a sus ordenes.

8/10 Good

Adalberto J

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022
Response from Norma Campa, depto reservas on 22 Feb 2022
Agradecemos sus comentarios. Nos sirven para mejorar y ofrecer un mejor servicio.

8/10 Good

Jacqueline

Stayed 2 nights in Feb 2022

10/10 Excellent

robert

Travelled with group
Liked: Staff & service, property conditions & facilities
small, simple, quiet, affordable. Ive stayed here a few time and love the location. Its a short walk to the beach at the trailer park next door.
Stayed 1 night in Oct 2021
Response from Norma Campa, depto. reservas on 14 Oct 2021
We appreciate your comments, they help us to improve and offer a better service. Thanks.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
The property is nice as it feels secluded and safe. The Wifi is terrible. I don't reccomend it if you seriously need network connection. I stayed there 3 days and just on the second day I was briefly asked if I needed supplies. It's a nice place if you want to enjoy watching the waves but don't expect to go in the water. It has an extremely small rocky beach and when the high tide arrives, the beach disappears.
Stayed 3 nights in Jul 2021
Response from Norma Campa on 23 July 2021
Agradecemos sus comentarios, lamentamos lo del Internet, Gracias.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right between downtown and San Antonio de las Minas event.
Stayed 1 night in Jul 2021
Response from Norma Campa depto reservaciones on 20 July 2021
Agradecemos sus comentarios, en espera que nos visiten pronto.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean with comfortable beds located on the outskirts of ensenada. I was happy overall with my stay. No internet access for me, they told me no password required but the signal was weak, this was a bummer for me. Front window closed but the lock was broken allowing anyone access to my unit, i was not happy about this and asked the lock be fixed they said they would fix in the morning and they never did.
Stayed 2 nights in Jul 2021
Response from Norma Campa depto. reservaciones. on 16 July 2021
Agradezco su comentario nos sirve para mejorar el servicio., lamento lo de la ventana. Gracias

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor maintenance & stingy on towels
The place needs some TLC, it is well located. Not in tourist area, but close to the entrance. Several food options close by. Parking was convenient in front of the room. Read the reviews and my expectations were not high, but just needed a room for the night. Water does smell bad, but they do provide water for brushing teeth. Old building with very thin windows allows a lot of noise in from the highway. The beds are "sleepable", but you can start to feel the springs. My issue was with the service, interacted with night person and morning person. I reserved for 3 people, my Wife, my Son and me. After arrival, I asked for an additional towel for morning shower. Was asked if I had reserved for 3, which I had. It was a young kid, he said he didn't have access to towels and that the housekeeping staff did not arrive until 830am. Told him I needed to leave by 8am and needed an additional towel. Said he would try, never happened. The next morning at 730am I went to reception and there was a new clerk, older gentleman. Same thing, he asked if I paid for an extra person, and I told him I reserved for 3 PAX, so I was expecting 3 towels. He grudgingly went to an adjacent room and gave me an extra towel. Based on how stingy they are with towels, that is probably reason why they don't invest in updating and maintaining the place. Has a lot of potential, but they need to invest in their property and in towels. Will probably not stay here again.
Stayed 1 night in May 2021
Response from Norma Campa, depto. reservaciones on 25 May 2021
I appreciate your comment. I'll take it into account, so it doesn't happen again. A thousand apologies for the inconvenience.

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Cleanliness
I don’t like a terrible smell of gas in all the properties. The private beach has a lot of stones.
Stayed 1 night in May 2021
Response from Norma Campa on 11 May 2021
We´re really sorry about the terrible smell, but is out of our hands cuz is CESPE fault, the water company service in Ensenada....That smell is not from our property. About the beach, all the baja coast is roky beaches, hope you could enojoy your stay some other time.

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Norma Campa, depto. reservaciones on 11 May 2021
Agradecemos su comentario, nos sirven para mejorar y ofrecer un mejor servicio

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Norma Alicia Campa, depto. reservas on 26 Apr 2021
Agradecemos su comentarios. Les esperamos pronto

6/10 Okay

Rosa

Travelled with family
Liked: Cleanliness
Stayed 1 night in Feb 2021
Response from norma campa depto. reservaciones on 27 Feb 2021
Adradecemos sus comentarios, nos sirven para mejorar.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Not trying to deal with the crazy owners again
Owner and wife were not nice. If they hadn’t disappointed us the stay would have been good. Got a suite which was not located by the beach but the beach was still a very short walk. There was a dead seal on the rocks though :(. There was a brewery right next to property :)My husband enjoys ipas. I really don’t.
Stayed 3 nights in Oct 2020
Response from Norma Campa. reservaciones on 12 Feb 2021
Good morning, we regret that you were not comfortable during your stay at the Hotel. We would like to know his name so we know when he stayed. We appreciate your comments help us to improve and offer a better service.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Near to all the brewers next to Aguamala, near to wendlandt and transpeninsular.
Stayed 1 night in Jan 2021
Response from Norma Campa, reservaciones on 11 Feb 2021
Excelente.. gracias

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Norma on 26 Jan 2021
Gracias Roberto, esperamos poder servirle muy pronto.

4/10 Poor

Luke

Disliked: Cleanliness, room comfort
Bathroom sink clogged. Noisy road.
Stayed 1 night in Nov 2020
Response from Norma Campa depto reservas on 16 Nov 2020
De antemano damos una disculpa por lo del sanitario y ruidos, Agradecemos su comentario nos sirven para corregir y ofrecer un mejor servicio.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and Comfortable Stay
The staff was fantastic. Place is quiet and well taken care of. We disnt stay where there was an ocean view. You can walk from your room a short ways to access the beach and or view the ocean. I would recommend and will stay again when I visit Ensenada
Stayed 3 nights in Oct 2020
Response from Norma Campa depto reservas on 13 Oct 2020
We appreciate your comments, we hope to see you soon.

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cozy little cottages
This was a last minute stay for us but very comfortable and pleasing. Everything was clean and the staff was friendly. Would definitely stay there again!
Stayed 1 night in Oct 2020
Response from Norma Campa depto reservas on 10 Oct 2020
We appreciate your comment, we hope to see you soon

4/10 Poor

Crystal

Travelled with family
Disliked: Cleanliness
My shower was clogged which made it a huge inconvenience
Stayed 2 nights in Sep 2020
Response from Norma Campa depto reservas on 25 Sept 2020
I'm sorry for what happened, and I appreciate your to take the necessary action. Thank you.

8/10 Good

Renee

Stayed 1 night in Sep 2020
Response from Norma Campa depto reservas on 2 Oct 2020
Agradecemos sus comentarios

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome! I really loved the hotel ! All the employees were so friendly and efficient. All the requirementa for covid protection were covered
Stayed 1 night in Aug 2020
Response from Norma Campa depto reservas on 14 Aug 2020
We appreciate your comments, we hope to receive them soon. Thank you

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Norma Campa depto reservas on 1 Sept 2020
Hola Christina, buen dia...tomare en cuenta tus comentarios, pero si te comento que si los canales de reservas no respetan las politicas del hotel, siempre invitare al cliente a que lo haga directamente con nosotros pues ellos es lo mas importante para la empresa...estamos a tus ordenes. Saludos.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful beach access pretty hahahahhahhahahaha hahah
Stayed 1 night in Jul 2020
Response from Norma Campa depto reservas on 23 July 2020
Gracias

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Norma Campa depto reservas on 1 Sept 2020
Ya respondimos a christina Saludos

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Management
Management at hotel is one of the amazing caring people that I have stayed. They provided a nice romantic setting for Dinner, i.e. they provided all the amenities that was needed to eat next to the sea and have a beautiful setting and view.
Stayed 1 night in Jul 2020
Response from Norma Alicia Campa, depto. reservaciones on 6 July 2020
Thank you very much, we will be waiting for you soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the place was very clean. The staff at check in was very nice. I like how the place is gated and you can park in front of your hotel room. Very good over all.
Stayed 2 nights in Mar 2020
Response from Norma Campa, depto. reservaciones on 11 Mar 2020
thank you very much, for your comments. hope to see you soon.

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall, we liked the cleanliness and the location. It was nice to have access to a fridge and a cooktop, however the cooking tools were a bit lacking.
Stayed 4 nights in Dec 2019
Response from Norma Campa, depto. reservas on 9 Jan 2020
We appreciate your comments, they help us to improve our services. We hope to see you soon in our accommodation. Thank you

6/10 Okay

BLopez, Victorville

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property is beautiful. Lots of green grass and trees. At check in we received 3 remotes. One for the heater and 2 for the TV. He gave me the instructions on how to turn on the TV. So at night time I couldn't remember how to use the darn things. That was frustrating and they don't gave paper instructions. Only 3 or 4 rooms have ocean view. We had to walk to the left of the property behind three other rooms to see the ocean. The guests there were staring at us the whole time. This property has no beach access or pool. You also need to turn in all three remotes during check out. I would stay again for a quick one night stay.
Stayed 2 nights in Dec 2019
Response from Norma Campa, reservas on 30 Dec 2019
Agradecemos los comentarios, lamentamos lo de los 3 controles. Esperamos verlos pronto. Feliz Año.

2/10 Terrible

Luis

Travelled with family
Disliked: Staff & service
Stayed 1 night in Nov 2019
Response from Depto. reservas, Norma Campa on 21 Nov 2019
Lamentamos no haber cumplido con sus expectativas. Agradecemos sus comentarios, nos sirven para mejorar nuestros servicios.

10/10 Excellent

RAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great it has a great view small and quiet
Stayed 2 nights in Oct 2019
Response from Norma Campa, depto. reservas on 31 Oct 2019
Muchas Gracias, por sus comentarios, les esperamos pronto.

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Norma Campa, dept. reservas on 18 Oct 2019
Agradecemos sus comentarios, nos sirven para mejorar dia a dia y ofrecer mejor servicios a Ustedes.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and a short 10 min drive to downtown Ensenada.
Stayed 2 nights in Sep 2019
Response from Norma Campa, depto reservaciones on 3 Oct 2019
Agradecemos sus comentarios. Bonito dia

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very secure property which is important. It is just north of downtown ensenada, an easy Uber ride in. Many places nearby to walk to for a drink and some food.
Stayed 3 nights in Sep 2019
Response from Norma Campa, reservas on 2 Oct 2019
Agradecemos su comentarios. Esperando servirles de nuevo.