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"I would have given below one star if that was an option! This hotel is very filthy and I would not recommend it."

"The room was very clean and large. Staff were very friendly and helpful. Parking is available by entering the Melrose Car Park. Although they have limited places available we did not experience any issues finding a space. The food was excellent. We had a sea view with some amazing views over the beach and the Sun Sets are simply breathtaking from the room. The shower could do with a little more pressure but OK. Bathroom was clean and spacious. "

"Staff - fantastic, couldnt have been more friendly or helpful. Bedroom very basic, tired and the door looked like it had been broken into once or twice and offered little confidence from a security prospective."

"As someone who travels frequently for work and stays in a wide range of hotels, it takes a lot for a place to truly stand out, but this was an absolute gem. From the moment I arrived, I was impressed by the warm and professional service. Every member of staff I interacted with was polite, approachable, and genuinely helpful, which made the whole experience feel effortless. The room itself exceeded expectations, spotlessly clean, well organised, and surprisingly spacious, offering a comfortable retreat after a long day. I wouldn’t hesitate to recommend this fantastic little find and will certainly be returning on future trips."

"Great accommodation, very friendly staff. Perfect for visiting the Wookey Hole caves."

"Quiet at night which is excellent. "

"The whole premises was very clean and welcoming with a good breakfast included."

"Staff were awesome, easy walk from train station, lots of choice for food nearby. Bus stop out front. If you got heavy luggage request room downstairs as there no lift. "

"Nice hotel however some decor and furniture is a bit dated. Shops are very nearby, which is very good."