Engelstad Shakespeare Theatre Tours and Activities

I booked my room through Expedia, but upon arrival, I was informed that the room I originally reserved was unavailable due to a double booking. As a result, I was downgraded to a room that did not match my reservation or expectations. This was extremely disappointing and frustrating, especially since I had planned and paid for a specific room experience. Regardless of whether I booked directly through the hotel or a third-party site, I expected my confirmed reservation to be honored. Unfortunately, this situation negatively impacted my overall stay.