This is awesome news. Thank you!

Oh sorry to see this review. We would love to know why you gave this rating?

Hi Patricia,Thank you for taking the time to provide us with your reveiw- even if it's not the kind we like to hear. I'm disapointed to read about your time with us, and appoloigize your stay was not up to expectations.We're happy to hear you enjoyed the bed in your room and that you were able to meet some of our great ALT Team.Our lobby level is located upstairs to provide convenience when coming from the airport. But it can be confusing if arriving from the ground level. We do have multiple signs downstairs directing guests to our lobby level but we are always looking to improve and if these were not clear we do apologize.Our hotel prides itself in creating rooms that are functional and smart, with boutique elements to do it. We do offer different room types, that may be better suited for you. Some with bigger windows that provide brightness, as well as accessible rooms upon request. We would love to get the chance to have you stay with us again for another try with us and could talk about these requests while making your booking.Please know our front desk team is always there 24/7 to help. Whether that is turning on your shower or adjusting your AC, don't hesitate to give us a call. We would be more than happy to assist you.Nonetheless, Thank you for staying with us. I hope you give us the chance to better accomodate you next time.

Hi Heather,Thank you for your feedback, We are happy to hear you enjoyed your time at our hotel and hope to see you again soon.Best,

Hi Kim,Thank you for your feedback from your stay with us. We're so happy to add conveince to your travelling experience. It's also great to hear you had the time to enjoy our resturaunt and bar, Sosta. We hope to welcome you back to our hotel again soon. Best,

Hi James, Thank you for your feedback. I'm sorry to hear about your experience. We're happy to hear our ALT Team was able to assit you with your booking. We hope to see you again soon. Best,

Hi Barbra,Thank you for taking the time to give us your feedback. I'm sorry to hear you did not have the best experience during your stay. Our rooms are designed to provide sleek essentials with a boutique feel. I can suggest asking for a corner room when making your reservation, you may find with the bigger windows these rooms provide that it would be a better fit for you. Our front desk team is there for you 24/7. If we are unable to fix something like an AC, we can provide you with a fan, or a lighter blanket to make you more comfortable. We hope you give us the chance to provide you with a better stay next time. Best,

Hi Carla,Thank you for your feedback. Convenience while travelling is a must, So I'm glad you felt that our location was able to make your travel experince as seemless as possible. We look forwar to seeing you again soon.Best,

Hi Elisabeth,Thank you for your feedback. We are so happy to hear you enjoyed your stay. Never hesiate to reach out to our ALT Team for anything you may need. It's what we are here for :) We hope to see you again soon.Best,

Thank you for your feedback. We are currently working on the painting and some finished in the room. Hopefully you'll see the improvements on your next stay with us.

Hi Kim,Thank you for taking the time to give us your feedback. I am sorry to hear about this experience. We wouldve loved for you to be able to enjoy the window in your room. Our rooms are desinged to provide essentials to our guest- with a modern feel. Unforchunatley, sometimes repairs can happen during inconveint times and we appologize for this. Please never hesiate to reach out to front desk staff with any issues you may occur during your stay, we will always do our best to come up with a solution.Our resturant Sosta is open from 11:30am-11pm and Bar serves drinks until 12am. If you have a late arrival our cafe, Altcetera is open 24 hours with pre-made entrees. Different meals made in-house to warm, salads, sandwiches/wraps and breakfast items. We hope to welcome you back to the hotel for another try soon. Best,

Leslie i am sorry to hear this. Please reach out to the hotel so I can get more details on this. Ask for Rhonda please.

Hi PatrickThank you for your feedback.We look forward to your next stay.

Thank you for your feedback Ivan. We hope to welcome you again soon.

Hi Bobbie,Thank you for your feedback.

Hi Dino,Thank you for your feedback.

Hi Jerry,Thank you for your feedback.

Hi Helene, Thank you for your feedback. We're sorry to hear about the inconvience during your stay. We're happy our front desk staff were able to help during this situation.Thank you for your understanding. We look forward to your next stay.

Hi Ashley,Thank you for your feedback

Hi Jason,Thank you for your feedback

Hi Barrie,Thank you for your feedback. Parking is done with the airports facilities, so you would pay them directly for parking services. Thank you for your suggestion about diiferent pillows, we will pass this along. Don't hesitate to reach out to our Front Desk staff for anything that may make your stay more comfortable. We look forward to seeing you next time.

Hi Jennifer,Thank you for your feedback, We look forward to your stay with us next time :)

Hi David, Thank you for your feedback, We look forward to seeing you again :)

Hi Linda,Thank you for your feedback,Best,

Hi Crystal,Thank you for your feedback

Hi MoniqueThank you for your feedback, We look forward to having you again.:)

Hi Janet.Thank you for your feedback, We hope you had a great flight and look forward to seeing you next time.

Thank you for the rating.

Thank you for your feedback, Susan! I am so happy to hear that you were both impressed and comfortable! We look forward to welcoming you back soon!

Hi Nicole,Thank you for your feedback

Thank you for your rating.

Thank you for your feedback, Paul!

Would love to have some details on your rating.

Thank you for your feedback, Duncan! I am happy to hear that we were a convenient and welcoming part of your travels! The minimal yet modern style of the rooms is part of the ALT design and it's certainly not for everyone; I am glad that you found it efficient! Hope to see you soon!

Thank you for your feedback, Genesta!

Thank you for your feedback, Julian! I am happy to hear that we were a convenient stop for you during your travels.

Thank you for your feedback, Ernie! We will definitely take this into account as the hotel currently has exclusively standard size queen beds.

Thank you for your feedback, Troy! I agree that watching the planes take off never gets old! So glad we could offer you a room that you enjoyed. Hope to see you again next time!

Thank you for your feedback, Christopher! I am happy to hear that you enjoyed your stay!

Thank you for your feedback, Tammy!

Thank you for your feedback, Sean! It's awesome to hear that you enjoyed all these aspects of your stay. We hope to see you again soon!

Thank you for your feedback, Winston!

Thank you for your feedback, Jeffrey! Happy to hear that you enjoyed your stay!

Thank you for your feedback, Thomas!

Thank you for your feedback, Randy! I am so happy to hear that you were impressed. We hope to welcome you back soon!

Thank you for your feedback, John! I'm so happy to hear that you were impressed with our new menu.

Thank you for your feedback, Susan! Glad we could be a source of convenience for your travels. Hope to welcome you back soon!

Thank you for your feedback, Andrew!

Thank you for your feedback, Gregory! I am happy to hear that you enjoyed your experience! Hope to see you again soon!