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"The property and the amenities were ok. The cleanliness of the room was not what I had expected. The bed seemed to be used prior without change of the sheets. It had hair on multiple levels of the sheets. One side of the bed seemed like someone had slept as it was all crumbled and was covered with other layers of sheet. The bottom sheet had stain in the middle. The shower curtain was not buttoned properly as all the water was running out. The bathroom zero bodywash. Also the bath tub had hair in it. The balcony had old leaves and was not clean. The char and the tables were all dusty. "

"Nice quiet stay. I enjoyed the hot tub"

"An excellent hotel in a great area of West Kelowna. Lots of parking and very close to most amenities. The day we arrived, the hotel had experienced a power outage but extra kudos to the staff for handling it with calm professionalism. We had no issues checking in, power outage and all. We were booked into a 2-queen, lake view, room with a kitchen. Very clean and spacious. There's a little patio so you can enjoy the views. The room was very well maintained and clean. I look forward to returning."

"Good place "

"We didn't get the room we thought we were supposed to get (it was smaller and no balcony and broken blinds) but when notified the front desk manager moved us as soon as possible which was much appreciated. The overall rooms are improved from our last stay but still a work in progress. Overall however we really enjoyed - especially the new room. The shower is very powerful, the kitchen facilities all you would need although a bit light re utensils, the bed comfortable and overall clean. We will probably book again."

"Its was not bad"

"Room was clean. Property was always kept clean. Check in process smooth. Most of the staff were friendly. Some staff at the restaurant during breakfast buffet were rude and only seem to cater to certain racial ethnicities. Were not asked for coffee nor refills even though some people were offered. Buffet selection was not the greatest and they kept the same menu everyday"

"We had such an amazing stay at Eldorado Resort! From the moment we arrived, everything felt so warm and welcoming. The cleanliness was top-notch—our room was spotless and beautifully maintained, which made the whole experience even more comfortable. The vibe of the place is honestly unmatched—peaceful, scenic, and full of good energy. Waking up by the lake and just soaking in the views was the highlight of our trip. And the food… absolutely delicious! Every meal we had was fresh, flavorful, and so well presented. You can tell they really care about the experience. Overall, it was the perfect mix of relaxation, great service, and good vibes. Definitely a place we’d love to come back to! ✨"

"Staff great"