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"Clean Kind and courteous staff"

"No towels at hotel no air conditioning No soap this was by far worst hotel in 6 weeks of travel in Chile and way overpriced. Was refused to be allowed to get money back for 2nd night after 1st night. Manager said owner has horrendous record with other people will not do anything and never fixes the situation and has been reported previously."

"Beautiful property. I wish I could’ve stayed longer."

"The house we rented in Tunquen is a magical place indeed. The view right on the cliff edge can entertain you for weeks, so does the remoteness and the fact all you hear is birds and the waves of the sea. We stayed 4 nights and were grateful to have shopped in a bigger supermarket near Santiago, as there really isn’t much around there apart from some very small shops with some essentials, but for me that was all part of the charm. The house is nicely decorated and clean everywhere….apart from the kitchen. I don’t mind that the kitchen is very old, but the cupboards really need a good scrub as every handle and inside drawer/cupboard was sticky. The fact that the oven didn’t work was also a bit of a letdown, as the small replacement electric oven really is only good for some toast. There is no plug to keep the water in the sink for dishes, nor enough plates for the dishwasher….so saving water as requested is impossible really. That’s a shame and easily fixable. We were offered some extra wood twice, also bought some as we really didn’t leave much and the owners/marcella was generally very helpful. I would stay again in a heartbeat, as the place really connects you to nature as no other. "

"Glass dispensers for toiletries in the shower seems really dumb. Overall the hotel was fine. Check-in was really awkward as the young lady wanted to take me all the way to my room which felt unnecessary."

"Wow. Surprise stop for us, and it was amazing"

"Great stay, everything was great. Great place. "

"Service is very good, friendly and professional staff. Location is ok given the town. Not much (anything) to do there, but for one night the hotel is ok. "

"I cannot recommend this beautiful hotel and property enough! The pictures do not do it justice. What a gorgeous slice of paradise Don Rodrigo and his lovely wife have created. The staff and grounds crew are amazing! The pools (outdoor and indoor), wood fired hot tubs, saunas, restaurant, gardens, rooms, the hiking trails behind the hotel, the wine tasting in Casablanca Valley, love, love, love!! Do not hesitate to book your stay here. You will be totally satisfied! Looking forward to staying here again on our next visit to Chile and the Casablanca Valley"