Holiday Homes in El Mansouria

"We have stayed at this hotel mid April 2026. We initially booked a king suite. The check in was quick but when we got into the room we noticed the bathroom was not properly cleaned... We found hair strands in the sink and even a cigarette but on the floor... We complained and they moved us right away to a family suite room on the same floor. This room was clean and bigger than the room we booked. The breakfast is great, with everything that you may think of. The coffee station was also nice and the staff was very friendly and helpful. The hotel is located near the Arab league park, Mohammed V Square and Sacre Coeur church. The street and neighbourhood though were a bit sketchy with a lot of beggars and quite a big of street garbage... But we never felt unsafe. One downside of the hotel was that there was a smell of food coming from the hallways into the too every morning. The water was turned of completely two times during our stay for several hours. The elevator was quite old and small so sometimes we needed to wait a bit to get it. All in all, I would say that One Hotel Casablanca is a decent hotel, good value for the money. I would say that they need to be more attentive with the way the rooms are cleaned."

"Location is perfect for us. Breakfast had a good variety. Our balcony had a great view."

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"Very clean room, comfortable bed, and nice shower. the room had all of the amenities that I needed. Staff at the reception and in the restaurant were great. The breakfast was very decent. Location was excellent, right across from the Casa Voyageurs train station, and a mall within a short walking distance. "

"I have requested multiple times to change my room and asked for an upgrade, being a platinum member with Expedia , they haven’t responded as per expectations. Which is very strange, please teach your staff the basics of how to deal with customers first. This is so disappointing."

"Not bad "

"Enjoyable and relaxing stay in Casablanca. The hotel is situated about 10 mins in the tram from the main train station. It’s about a 40 minute walk to the Hassan ll mosque and the corniche. Taxis are relatively cheap. The room allocated was spacious, clean and comfortable. Tea, coffee, chocolate and water were all provided as well as a fridge. All of the staff I encountered were all friendly, helpful and professional. The breakfast provided by the hotel was very good with hot and cold options available. I was the gym each day and that was small but reasonably well equipped. I wasn’t sure whether there was air con in the room but free water and towels were provided. I wasn’t sure whether disappointed with the rooftop pool. I was looking forward to relaxing by the pool only to discover there was only enough space for 2 sun loungers!. Not surprisingly these were often in use. If you are looking forward a city centre hotel with a relaxing pool to relax by then this isn’t the hotel. Overall an enjoyable, relaxing stay with the exception of my observation re pool side relaxation."

"Recommend it. Worth of what you pay."

"Breakfast Staff Cleaniness"