El Hujal Hotels, Zihuatanejo

"There are many nice aspects of this old hotel -- built in the 50s and 60s on a high cliff 240 stone steps above Playa La Ropa (best beach in the area). Let me say I am an American and this place caters to mostly Mexicans. I did have a great stay, but there are rough spots that people should know about and some that management could fix. First there is zero 'room guide' that would assist those unfamiliar with such things as the AC (that has ~ 6 modes, only 2 of which cool the room). Cable TV (0 streaming -- the wifi was not functional in our room (Room number in high 40s) was difficult to manage - major networks had Spanish overdubs only -- dont come for the TV... ALL of the food service is VERY SLOW. The breakfast guys do ok -- AND you have the cool morning breezes and spectacular view while you wait. The beach snack bar service was SUPER BAD -- very very slow. The Hotel sells Day Passes to non-guests for 400 pesos and they get full credit towards buying food and drinks (so if they order 400 pesos worth of stuff its 'included' -- and the staff cant keep up with the orders... it seems. We ordered a shrimp cocktail (awesome) and a few drinks and it took at least 30 minutes to arrive and that only after we left our chair area and bugged them about our order at the bar there (this is all stuff that should be premade and super easy to serve.. ? wtx) Anyway, the beach is great,calm, sandy ! BYO there. Grounds are a beautiful jungle with birds etc."

"Food was okay! What i did not like is only two elevators were working. There was a lot of people waiting in line. Pool was not too clean. And overall it really sucked because thanks to airline Aeromexico we lost a day at the hotel."

"Clean room, great pools and easy access to the beach. "

"The bar and staff were great, but the meals at the buffet were horrible. We had to eat out most of the time except for breakfast and fruit."

"Beach view great, yes the rooms are clean, staff very nice, the food was excellent 👍"

"overall ok"

"Clean room frendly staff"

"n/a"

"Beautiful location. A little long in the tooth"