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Reviews of Chuquiragua Lodge & Spa

2.5 out of 5
Chuquiragua Lodge & Spa
Panamericana Sur, Principal SN/PB, El Chaupi

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chad, Tampa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tony and Patty, the care takers of the lodge were very accommodating and provided prompt service
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Beautiful surrounding area, great accommodation and great breakfast!
Stayed 1 night in Feb 2020

8/10 Good

Ian, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice country environment. Friendly staff. Well organized.
Stayed 1 night in Feb 2020
Response from Hernán on 27 Feb 2020
Estimado Ian. te agradecemos mucho por tu comentario, nos ayuda mucho, gracias.

10/10 Excellent

Luc, QUEBEC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cossy Nice fois Nice location neer Cotopaxi valcano
Stayed 1 night in Dec 2019
Response from Angela on 31 Dec 2019
Dear luc Thanks you si much for tour comenta, for me and My CHUQUIRAGUA team is very very important know You enjoyed oír hostería , thanks again and happy new year.

10/10 Excellent

Gideon, Trinidad & Tobago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Owner/Manager had such such an amazing personality. She went out of her way to accommodate us especially with how busy the hotel was. I believe her name was Angelica and what an angel she was. Out upgraded room was also superb! Spacious and clean. Will definitely stay there if I have the chance again.
Stayed 1 night in Nov 2019
Response from Angela Chang on 3 Dec 2019
Dear Gideon, Thank you so much, for me and my team is really importan reading your review, is very importan and believe me we so happy and thanks again, my home is your home because chuquiragua is not hostel is a home. Regards, Angie Chang

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property that is very well maintained near the Cotopaxi volcano. Food is good and the staff are very helpful.
Stayed 1 night in Nov 2019
Response from Hernán on 20 Nov 2019
Thank you So much, for us is very import your comment, its a really important for us to heart that.

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Hernán on 22 Nov 2019
Querido César, te agradecemos mucho tus comentarios, fue un placer poder atenderte y lograr que tu estadía sea de lo mejor y hayas tenido una linda experiencia

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No había toalla de manos en el baño. La atención no estuvo mal pero estaría mejor si la señora no estaría presente. Parece brava y le falta carisma para estar en servicio al cliente. Los desayunos muy básicos. Si estás pagando por el desayuno esperas un buen plato de frutas, incluso que ofrezcan leche, están en una de las mejores zonas ganaderas.
Stayed 1 night in Oct 2021

6/10 Okay

Fernanda Figueroa

es un lugar ubicado en una zona privilegiada, En general un lugar acogedor. La habitación bastante pequeña, con el lavamanos fuera del baño, ambientes aseados, aunque no siempre cambiaron las toallas. Es importante que puedan organizar de mejor manera los horarios para el uso de las instalaciones comunes y evitar aglutinamientos. La atención del personal es cálida.
Stayed 2 nights in Aug 2021

2/10 Terrible

Carlos

Business traveller
Disliked: Staff & service
Los detalles no son reales
Ellos confirmaron la reserva, al momento del ingreso comentó que tenían problema con las reservas y que no habían actualizado los detalles en las páginas. No se pudo realizar el hospedaje.
Stayed 1 night in Sep 2020
Response from Hernán on 19 Oct 2020
La Reserva la hicieron como dormitorios compartidos, esta detallado que es un solo dormitorio mixto con 7 camas que comparten el mismo, al parecer hubo la confusión, porque deseaban una habitación matrimonial.

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting, comfortable stop.
beautiful location, nice rooms, good service in the restaurant. Spa could be much better. Overall, a very pleasant place to stop.
Stayed 1 night in Jan 2020
Response from Angie on 27 Jan 2020
Dear Patricia, thanks so much for your coments, for us is very important, y check whats was a problem in the spa.

10/10 Excellent

JOAO VITOR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good place in the mountains
Lugar com boa estrutura, staff muito amigavel
Stayed 1 night in Nov 2019
Response from Angie chang on 5 Dec 2019
Many thanks dear Joao, for me and My team is very important your Review,so we very happy, many thanks. Regards, Angie.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Hernán on 27 Nov 2019
Muchísimas gracias por sus opiniones, son muy importantes y motivadoras para nosotros, saber que ustedes nos dan esa calificación.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Hernán on 22 Nov 2019
Muchas gracias por habernos visitado, y agradecemos mucho que pudimos recibirlers en nuestra hostería, les deseamos lo mejor.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located place to make a trip to Cotopaxi.
Stayed 1 night in Apr 2019