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Reviews of Altos de Soberana

3 out of 5
Altos de Soberana
Calle 220, Nro. 181, El Calafate, Santa Cruz

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from CARLOS on 24 Feb 2019
GRACIAS POR SU OPINION,SALUDOS

10/10 Excellent

Gustavo, batavia, us

Liked: Staff & service, property conditions & facilities
We liked Elken so much that we came back 2 more times after coming back from Chile and from El Chalten. In total we spent 4 or 5 days there. The hotel is by the lake and overlooks El Calafate from 10 Kms away. At night you have a beautiful view of the city lights. The place is quiet. The owner, Miriam, is great. She cooks and bakes every day. We really recommend to dine there Miriam's home made food. She also bakes cakes for next day breakfast every day. Best hotel for the price, service and location.
Stayed 1 night in Feb 2019
Response from CARLOS on 26 Feb 2019
GRACIAS POR SU OPINION UN SALUDO

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is a bit far from the town center, so if you're not driving you might find yourself riding taxis back and forth. We were in El Calafate for just a couple days and the hosteria was comfortable. We were there only in the evenings to go to bed and lefty early in the mornings.
Stayed 2 nights in Jan 2019
Response from carlos on 8 Feb 2019
gracias por su comentario

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quality hospitality, great views, truly amazing dinners (pasta from scratch), fast wifi, clean and comfortable rooms. Good value for the area. Included breakfast is basic and uninspiring. Laundry service is available, but quite pricy. We extended our stay, would stay again and would highly recommend this hotel to anyone else.
Stayed 2 nights in Jan 2019
Response from carlos on 8 Feb 2019
gracias por su comentario

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover
Lovely view of the lake and staff super friendly and helpful. It is about a 10 minute drive outside of Calafate Center though. Great view of Lago Argentino from the balcony!
Stayed 1 night in Nov 2018
Response from Carlos ,Hosteria Elken on 17 Dec 2018
Gracias por su opinion,los esperamos nuevamente

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente . muy recomendable
Excelente estancia, trato, vistas y comida. calidad precio insuperable. Alejado del nucleo de Calafate, pero si tienes coche es ideal al ser muy tranquilo. Altamente recomendable.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019
Response from Carlos on 30 Apr 2019
Muchas gracias por su valoracion!

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019
Response from Carlos on 30 Apr 2019
Muchas gracias por su valoracion!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar tiene una vista espectacular, la atención que tuvo Miriam fue excelente y su comida es fabulosa y a un buen costo. Recomendado 100%
Stayed 3 nights in Feb 2019
Response from carlos on 17 Mar 2019
muchas gracias por su opinion saludos cordiales,Hosteria Elken

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The view from the balcony is nice (not from the room). But the owners does not speak English and she is not ready to help customers. The hotel is far from the city and when you ask for something to eat at the restaurant of the hotel it is always complicated and she does not seem to want to make you dinner or lunch. There is no fridge in the room and you can not bring food or beverage at the hotel. They do not take credit card and they do not tell you in advance so it was complicated and expensive (fees). to go retire money at the bank at last minute. Do not do laundry there it is way to expensive. When we ask how much it will cost, they said: it dépends, we don’t know. Finally they charged us 23$ us for one normal bag (for the same bag it cost us 4$ the city before). It is really not well soundproof. My kids were sicks and did not sleep well during our last night so I asked if it is possible to have a late check out and she said no even if the hotel was empty (we were they only customer).
Stayed 2 nights in Feb 2019

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar distinto
Pasamos 5 hermosos dias en Hosteria Elken. Un lugar muy familiar impecable muy limpio y sus dueños muy amables. Muy recomendable Un poco retirado del centro de la ciudad pero los dueños ayudan a llegar.
Stayed 4 nights in Nov 2018
Response from Carlos,Hosteria Elken on 17 Dec 2018
Gracias por su respuesta,Esperamos poder contar con su visita nuevamente.

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Carlos,Hosteria Elken on 17 Dec 2018
Gracias por su puntuacion

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from carlos y miryan on 24 Oct 2018
Gracias por su valoracion.aeasperamos poder contarlos nuevamente entre nuestros distinguidos clientes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Excelente pousada. Uma das melhores da região sul. Vale a pena viver está experiência.
Stayed 2 nights in Aug 2018
Response from carlos y miryan on 17 Sept 2018
Gracias por su opinion sobre nuestra hosteria,esperamos se hayan sentido a gusto y comodos.Los esperamos en otra oportunidad.Saludos cordiales.

10/10 Excellent

Vagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Ótimo atendimento realizado pela proprietária, que se esforçou muito para que nos sentissemos em casa! Boa estrutura e bom café da manhã! Único ponto negativo é a localização, visto que fica um pouco distante do centro! Ideal para quem está viajando de carro e procura um local para pernoitar e descansar! Ótima vista do Lago Argentino a partir da varanda!
Stayed 2 nights in Aug 2018
Response from miryan y carlos. on 17 Sept 2018
Esperamos que su regreso haya sido optimo.La distancia a la ciudad es de 4.5 km.,para personas sin movilidad disponemos de un servicio de traslados.Un saludo cordial y gracias por habernos elegido.