El Ayoun Hotels, Fes

"Broken glass, mould, blood on the floors, dirty rugs and hair balls , mouldy pillows , stained sheets, DO NOT GO I did not choose this hotel, hotels.com told me as we were boarding our flight that the hotel i booked couldnt honour our reservation and they booked this saying it was 5 star and better than what i booked. Its a terrible hotel"

"Excellent "

"La localisation de l'hôtel était très pratique. Le personnel de l'hôtel était plaisant et facile à interagir malgré quelques difficultés de langue. Le gym est bien entretenu et assez complet avec ses équipements. La chambre est de bonne grandeur. Le lit était très confortable et les oreillers assez nombreux mais surtout de bonne dimension et dureté. La salle de bain comportait certains problèmes. Le miroir "grossissant" ne tenait pas donc n'était pas serviable. La salle de toilette sentait l'urine constamment, sans doute un problème de plomberie. Les petits déjeuneurs était copieux et de bonne qualité. Le personnel était toujours bien souriant malgré le travail et l'achaldage. Le chef du restaurant était très présent pour assurer le bon fonctionnement. Il était aussi très accueillant. La chef à la station pour les œufs & omelettes était toujours souriante et nous a donné de bonnes omelettes et œufs. Bravo! Finalement, le personnel du parking nous a aidé à chaque jour. Ils nous reconnaissait à notre arrivé et était bien attentionné. Merci!"

"Staff was so nice and so helpful. Room was great! "

"One of the best hotels we have ever stayed in. The photos do not do justice to the exquisite furnishings and architecture. We had booked a Classic room which was beautiful - stained glass windows overlooking an internal plant filled courtyard. We were then offered an upgrade for our second night and found ourselves with a stunning rooftop suite with private terrace. We ate in the hotel restaurant for both evenings and food was delicious. Breakfasts were also memorable. Staff were wonderful and we were very sad to leave. So many thoughtful touches to make for a perfect visit. We will return! Thank you. "

"Beautiful Riad with palace like details and feel in the center courtyard, nice hospitality and staff. Cant beat this Riad in value and location as well. Go for it."

"Riad Joy is an absolutely stunning property with beautifully decorated, large and luxurious guest suites. The attention to detail and a quality of craftsmanship in both rooms and public spaces is outstanding; the level of cleanliness is superb. I travel frequently and the kindness and courtesy of the multilingual staff is unsurpassed : I have never experienced better hospitality. We enjoyed the hamman and massage in the small but perfectly designed spa, and the delicious breakfasts were professionally served. We will stay here any time we return to Fes!"

"Amazing staff, very kind and friendly. Gave us plenty of recommendations and helped us find an excellent guide. Accommodation was stunning and the breakfast excellent. Really can’t fault this place."

"Absolutely stunning place. Friendly staff ready with helpful recommendations. Very friendly owner! Great location just outside of the Medina. You can pretty much walk to all that Fes offers"