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"Room was ok bathroom could do with an upgrade"

"We checked in and out with a real person which was welcoming. The hotel was clean and efficient in a great area with lots of local shops and cafes and bars to get food, with fantastic transport links and easy access to the Eilenriede wooded pathways where you can walk/cycle from one end of the city to the other. We chose the hotel to be near to friends in the area. If you arrive much after midnight either on arrival or after an evening out, then you have to ring the doorbell to be let in. We were pleased there was some security but felt that this could be done better as it wasn’t always clear that the bell had rung and sometimes the staff were slow to respond. Breakfast was a large array of hot and cold savoury and sweet buffet style. All nicely presented. Bedrooms were well proportioned with excellent storage, the option of a minibar fridge (buy in contents) and options of other hotel facilities. Large screen tv. We had a twin room and I found the bed a bit firm for my liking and the bedding felt a bit over-starched or rough. But it was comfortable enough. We also had a window which opened on a security latch as well as air-conditioning though couldn’t cool the room below 18 degrees at night. Bathroom had a lovely rainfall shower with alternative flexible showerhead. All was clean. All information regarding hotel was found on TV menu so it lacked the personal touch a bit as we weren’t told anything more about the facilities in person apart from breakfast. Lovely hotel."

"Large, clean rooms and the hotel is located very close to the main train station with a short walk to both the Old Town and Galleria areas."

"Excellent service and very nice location close to city senter. Parking can be tricky so plan ahead. The staff is very friendly and professional. "

"Friendly staff, comfortable room all at a very good price. However, the star of the show is the restaurant on the tenth floor. Who expected to find world class sushi there. The other food is also top notch. Highly recommended. "

"The WiFi was absolutely pathetic. No smart TV Not even YouTube on TV. Cannot even watch stuff on iPad because WiFi so terrible. The hotel was nice. The shower flooded bathroom. Other than that good. Good location. U BAhn outside hotel. Quiet. Gym brilliant. Didn't do sauna. Pillows awful sleeping on my arm. Very good hotel apart from my disses and complaining "

"The staff is very customer oriented. Kudos to all the staff super good example of customer services! The hotel is well located and comfortable "

"Our whole stay was lovely, the staff were friendly,room very clean and airy and hotel immaculate. We used the swimming pool which was very clean. The buffet breakfast had so many different options something to suit everyones palate. Recommend a stay here great price "

"Avoid the basic single room at all costs. I upgraded two levels, it was not expensive and definitely worth it "