Dear Stephen, Thank you so much for your feedback regarding your recent stay with us at Tru by Hilton Windermere. We always strive to deliver the best experience to our guests, but I am rather disappointed to hear that you had a less-than-enjoyable stay with us. I have taken the liberty and shared your detailed feedback regarding the maintenance and service of your room, with the relevant department heads for an internal follow-up. We will certainly use your guest experience to implement a better experience to our future guests. And We hope you can give us another opportunity to serve you better.Best Regards,

Dear Albert, Thank you so much for your feedback regarding your recent stay with us at Tru by Hilton Windermere. We always strive to deliver the best experience to our guests, but I am rather disappointed to hear that you had a less-than-enjoyable stay with us. I have taken the liberty and shared your detailed feedback regarding the maintenance and service of your room, with the relevant department heads for an internal follow-up. We will certainly use your guest experience to implement a better experience to our future guests. And We hope you can give us another opportunity to serve you better.Best Regards,

Hi Dean,We thank you for your google review, on behalf of the team and management, I apologize for failing to meet your expectations. I will certainly use your guest experience to implement a better experience to our future guests. And I hope you can give us another opportunity to serve you better.Best Regards,

Dear Stephane, thank you so much for your kind review. We are thrilled that you enjoyed your stay at Tru by Hilton Windermere. Reviews like this make our day, and we appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Best Regards,

Dear Dirma, thank you so much for your kind review. We are thrilled that you enjoyed your stay at our hotel so much. Reviews like this make our day, and we appreciate the detailed feedback. We value our guest happiness above all else, so we are grateful for your kind words. The entire Tru by Hilton team appreciates your kind feedback, and we would be honored to welcome you back in the future. Thank you for choosing our hotel and we can’t wait to host you again soon!

Dear Marie-Noelle,Thank you for sharing your delightful experience at Tru by Hilton Windermere. We're thrilled to hear that you thoroughly enjoyed your stay and felt a sense of being at home away from home. Providing amazing service and maintaining a spotless and beautiful room is always our goal, and we're glad to have exceeded your expectations. Thank you for giving us 5 out of 5.We can't wait to welcome you back for another wonderful stay in the future!Best regards,Kits Sc (Management Team)

Dear Kalie, we always strive to provide great amenities and a seamless experience, so we'll be sure to look into the issues you mentioned, and on behalf of the Team, I would like to apologize for not exceeding your expectations. However, we do appreciate your positive notes regarding your interaction with our staff members. We will certainly use your guest experience to implement a better experience to our future guests. And we hope you can give us another opportunity to serve you better.Best Regards,

Dear Christine,Thank you for sharing your delightful experience at Tru by Hilton Windermere. We're thrilled to hear that you thoroughly enjoyed your stay and felt a sense of being at home away from home. Providing amazing service and maintaining a spotless and beautiful room is always our goal, and we're glad to have exceeded your expectations. Thank you for giving us 5 out of 5.We can't wait to welcome you back for another wonderful stay in the future!Best regards,Kits Sc (Management Team)

Dear Nabil, Thank you so much for your feedback regarding your recent stay with us at Tru by Hilton Windermere. We always strive to deliver the best experience to our guests, but I am rather disappointed to hear that you had a less-than-enjoyable stay with us. I have taken the liberty and shared your detailed feedback regarding the maintenance and service of your room, with the relevant department heads for an internal follow-up. We will certainly use your guest experience to implement a better experience to our future guests. And We hope you can give us another opportunity to serve you better.Best Regards,

Dear Cathy,Thank you for the excellent review. We are thrilled that you enjoyed your recent stay at Tru by Hilton Windermere. We really appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your stay. We look forward to welcoming you back again on your next stay.Best regards,

Dear Raul,Thank you so much for your feedback regarding your recent stay with us at Tru by Hilton Windermere. We always strive to deliver the best experience to all our guests, and we’re delighted that we could make your stay here worthwhile. Your compliment means the world to us because we work hard as a team to give each of our guests the greatest possible experience during their stay. We appreciate you picking our hotel and leaving us a wonderful review. We cannot wait to welcome you back again in the future.

Dear Cheryl,Thank you for your kind feedback. We are thrilled that you enjoyed your recent stay at Tru by Hilton Windermere. We put a lot of effort into providing comfortable stay and excellent guest care. We really appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your stay. We look forward to welcoming you back again on your next stay.Best regards,

Dear Elly,Thank you for the 5 stars review. We are thrilled that you enjoyed your recent stay at Tru by Hilton Windermere. Your positive kind words have brightened our day! We put a lot of effort into providing comfortable stay and excellent guest care. We really appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your stay. We look forward to welcoming you back again on your next stay.Best regards,

Dear Roman,Thank you very much for your review. We always strive to deliver the best experience to all our guests, but I am rather disappointed to learn that your experience didn't meet your expectation. Mostly on the weekends we do often get sold out, but we try our best to accommodate all the guests as a kind gesture by offering them a complimentary room if required depending on the number of occupants in the room. We do apologize in advance, but I have shared your detailed feedback with our relevant department heads for an internal follow-up and want to thank you for taking the time to share them with us. We hope to welcome you again soon this will give us an opportunity to serve you better in the future. We apologize for any inconvenience caused. Best Regards,

Dear Ravinder,Thank you for your recent stay at Tru by Hilton Windermere! We are very happy to hear that you had an impressive experience during your visit to our hotel. Thank you for choosing our hotel and we can’t wait to host you again soon and hopefully you give us another opportunity to serve you better on your next stay. Best Regards,

Dear Tasha, Thank you so much for your feedback regarding your recent stay with us at Tru by Hilton Windermere. We always strive to deliver the best experience to our guest, and on behalf of the Team, I would like to apologize for not exceeding your expectations regarding the microwave in the room. Our Tru brand is unique and has a different layout concept. For the convenience of all our guests we have a microwave and a coffee station in the lobby that all guests are welcome to use 24/7. Unfortunately, we do not have a hot tub as mentioned on our webpage. Thank you once again for choosing our hotel. I apologize again for the inconvenience.Best Regards,

Dear Michelle, it is because of guests like you that we continue to improve as a business! we thank you so much for your 5-star review! We will share this with our staff to let them know to keep up the amazing work. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Our team is committed to going the extra mile for all our guests, and we’re thrilled to hear that it made a difference for you. Your satisfaction is our motivation, and we’re here whenever you need us. We look forward to welcoming you again in the future. Thank you for sharing your positive experience!

Dear Christine,Thank you for sharing your delightful experience at Tru by Hilton Windermere. We're thrilled to hear that you thoroughly enjoyed your stay and felt a sense of being at home away from home. Providing amazing service and maintaining a spotless and beautiful room is always our goal, and we're glad to have exceeded your expectations. Thank you for giving us 5 out of 5.We can't wait to welcome you back for another wonderful stay in the future!Best regards,Kits Sc (Management Team)

Dear Greg, thank you so much for your glowing review. We are thrilled that you enjoyed your stay at Tru by Hilton and enjoyed our location just off Anthony Henday Drive, very easily accessible to the Airport and Mall. We value our guest happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Hopefully, we’ll impress you once again.

Dear Krystle, thank you for your recent stay at Tru by Hilton Windermere. I appreciate this more than you know. Being a Tru brand, we're slightly different from other hotels, unlike other hotels, we have a unique concept of having a 24/7 coffee station and a microwave in our lobby for the convenience of all guests. Our guests are most welcome to enjoy these amenities throughout the day/night. Unfortunately, the alarm clock has been discontinued as it kept going missing, our Management decided to remove all the alarm clocks as almost all guests have easy access to their phones. We're glad that you have enjoyed our hotel continental breakfast that is served every morning. Thank you for staying with us! We hope to see you again soon.

Dear Travis, Thank you for your stay. We work really hard to give our guests the finest experience possible, so 5 out of 5 reviews like yours are truly rewarding to hear. From the moment of your check-in, our team made every effort to ensure your stay was personalized and memorable. The entire Tru by Hilton team appreciates your kind feedback, and we would be honored to welcome you back in the future. Thank you for choosing our hotel and we can’t wait to host you again soon!

Dear Louis,Thank you for the 5 stars review. We are thrilled that you enjoyed your stay at Tru by Hilton Windermere so much. 5-star reviews like this make our day, and we value guests' happiness above all else, so we are grateful for your 5 stars review. We look forward to welcoming you back again soon.Best regards,

Dear Ryan,Thank you for your recent stay at Try by Hilton Windermere. Our hotel team strives to provide the best possible service to ensure all our guests have an enjoyable stay. Please let us know on your next stay what improvement you would like to see; we would like to use your guest experience to implement a better experience to our all-future guests. I hope you can give us another opportunity to serve you better. We value your feedback and look forward to seeing you again.

Dear Cora,Thank you for the glowing review and your feedback regarding your stay. We are pleased to hear your appreciation on our property and that all members of our staff were able to display our 5-star service during your stay. The entire Tru by Hilton team appreciates your kind feedback, and we would be honored to welcome you back in the future. I am pleased to read that all staff and service were above and beyond the standard and enhanced your stay with us. We would be delighted to welcome you again, hopefully in the near future.Kind regards,

Dear Minh,Thank you for the glowing review and your feedback regarding your stay. We are pleased to hear your appreciation on our rooms and that all members of our staff were able to display our 5-star service during your stay. The entire Tru by Hilton team appreciates your kind feedback and we would be honored to welcome you back in the future. I am pleased to read that all staff and service were above and beyond the standard and enhanced your stay with us. We would be delighted to welcome you again, hopefully in the near future.Kind regards,

Dear Cameron, Thank you so much for your feedback.We always strive to deliver the best experience to our guests, and I am delighted to hear that you had an enjoyable stay with us. Please note that all our guests are welcome to request for full room services after every 2 nights during their stay. We look forward to welcoming you back again. This will give an opportunity to serve you better in the future.Kind Regards,

Dear Katie,Thank you for the glowing review and your feedback regarding your stay. We are pleased to hear your appreciation on our rooms and that all members of our staff were able to display our 5-star service during your stay. The entire Tru by Hilton team appreciates your kind feedback and we would be honored to welcome you back in the future. I am pleased to read that all staff and service were above and beyond the standard and enhanced your stay with us. We would be delighted to welcome you again, hopefully in the near future.Kind regards,

Dear Allan,Thank you for the glowing review! We are delighted to read that you enjoyed both our unparalleled location and the service provided by our hard working dedicated team. From the moment of your check-in, our team made every effort to ensure your stay was personalized and memorable. The entire Tru by Hilton team appreciates your kind feedback and we would be honored to welcome you back in the future. I am pleased to read that all staff and service were above and beyond the standard and enhanced your stay with us. We would be delighted to welcome you again, hopefully in the near future.Kind regards,

Dear Wayne, Thank you so much for your feedback regarding your recent stay with us at Tru by Hilton Windermere. We always strive to deliver the best experience to our guests, and I am delighted to hear that you had an enjoyable stay with us, I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. We would be delighted to welcome you again, hopefully in the near future.

Dear Jas, Thank you so much for your feedback regarding your recent stay with us at Tru by Hilton Windermere. We always strive to deliver the best experience to our guests, and I am delighted to hear that you had an enjoyable stay with us, I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. We would be delighted to welcome you again, hopefully in the near future.

Dear Teagan,Thank you for your stay at Tru by Hilton Windermere and for sharing your positive feedback with us. We are delighted to hear that you thoroughly enjoyed our stay. Your positive feedback serves as a great motivation for us to continue providing excellent service to all our guests. We look forward to the pleasure of welcoming you back soon.Best Regards,

Dear Teresa, Thank you for your recent stay at Tru by Hilton Windermere! It is delightful to read that everything about your stay at our wonderful establishment was to your liking. We always strive to deliver the best experience to our guests, and I am delighted to hear that you had an enjoyable stay with us, I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. Thank you for giving us 5 out of 5. We look forward to welcoming you back again in the future. With Tru Spirit,

Dear Wassim, Thank you for your recent stay at Tru by Hilton Windermere! It is delightful to read that everything about your stay at our wonderful establishment was to your liking. We always strive to deliver the best experience to our guests, and I am delighted to hear that you had an enjoyable stay with us, I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. Thank you for giving us 10 out of 10. We look forward to welcoming you back again in the future. With Tru Spirit,

Dear Robert, Thank you for your stay. Our management reviewed your recent concern and are very disappointed to witness the continued use of disrespectful and offensive language and unauthorized recording video of our front desk staff without their consent on our private property. Our front desk staff informed us that you had unregistered person staying inside your room without our knowledge. We maintain the highest standards of service and do not tolerate inappropriate behavior from guests specially personals remarks which show us their quality of complaint and themselves. We uphold a commitment to professionalism and respect for all individuals, regardless of the circumstances. While we strive to provide a welcoming environment for all guests, the level of disruption and disregard for the comfort and experience of other patrons exceeded what we deem acceptable. Therefore, you have been reported for misconduct. We regret any inconvenience caused and encourage you to seek alternative accommodations in the future that better align with your preferences and needs. Thank you for your stay.