Bar (on property)
Check availability

Reviews of Super 8 by Wyndham Edmonton/West

2 out of 5
Super 8 by Wyndham Edmonton/West
16818 118 Ave Nw, Edmonton, AB

Reviews

7.4

Good

Rating 10 - Excellent. 266 out of 1002 reviews" "
Rating 8 - Good. 378 out of 1002 reviews" "
Rating 6 - Okay. 203 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 66 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dennyse Marie

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from kat on 5 May 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

6/10 Okay

Jo Ann

Travelled with family
Disliked: Property conditions & facilities
Good enough for a stay over. Carpets definitely need a good cleaning. Hotel has the 'used' alot look.
Stayed 1 night in Apr 2024
Response from kat on 30 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. We are working on improvements throughout the hotel. Hope you will try us again.

4/10 Poor

Wesley

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
i like the rooms
Stayed 5 nights in Apr 2024
Response from kat on 26 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 4 nights in Apr 2024
Response from kat on 26 Apr 2024
Thank you for staying with us. We appreciate your feedback and patronage. Hope you will stay with us again.

8/10 Good

Ed

Travelled with family
Liked: Cleanliness, property conditions & facilities
N/A
Stayed 3 nights in Apr 2024
Response from kat on 19 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

2/10 Terrible

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from kat on 19 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Sorry you were unhappy with your stay. We are working on improvements throughout the hotel. Again, I am sorry you did not enjoy your stay.

10/10 Excellent

Robert

Stayed 1 night in Apr 2024
Response from kat on 5 May 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

4/10 Poor

Colleen

Liked: Staff & service
Disliked: Property conditions & facilities
This was a quick overnighter driving through Edmonton. Exterior is sketchy - next to a bar and gas station, in an industrial area. Property is very tired. Carpets are dingy. Furniture is dated and worn. Bed ok but thin sheets and flat pillows. Faucet handle on shower not attached and the only water coming from this faucet was too hot to use. Sink faucet was fine. Would not recommend and would not stay here again.
Stayed 1 night in Apr 2024
Response from kat on 8 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I do apologize for condition of the room. I will speak to housekeeping and maintenance. Thank you for bringing this to my attention. We are working on improvements throughout the hotel. Again, I am sorry.

8/10 Good

Deogracias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Apr 2024
Response from kat on 7 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

8/10 Good

Roselina, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In an industrial area which was quiet traffic-wise on a long weekend. Free parking available but some cars were parked poorly as the parking spots are tight. Asked for a room in a quiet part, so was given a room on the 3rd floor at the very end of the hall. Both hot and cold water was dribbling out of the sink and bath taps at 9:40-9:45 pm two nights in a row. This was annoying when trying to take a shower. I don't know if it's because several rooms were taking showers at the same time or what the issue was. Called front desk and they said to let the water run for 5-6 min in order to get hot water, but the issue was very little water flowing through the taps. Waited 5 -10 min with soap in the hair and body, and soap getting in the eyes and stinging before I was able to rinse it off. Breakfast was pretty basic with 4 kinds of cereal available, 1 kind of muffin, milk, Activia yogurt , boiled eggs, a sweet doughy pastry, packs of instant oatmeal. A toasting machine to put through white or brown bread, bagels and waffles. There was bananas and apples. Drinks available from the dispenser were apple, orange, fruit punch and water. Coffeewas constantly being made and hot water for tea was available. Overall, was cheapest in West Edmonton, so you get what you pay for.
Stayed 3 nights in Mar 2024
Response from kat on 6 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Sorry for the water issues, maintenance is working on the problem. We are working on improvements throughout the building. Hope you will stay with us again.

6/10 Okay

Cheyenne

Stayed 1 night in Mar 2024
Response from kat on 6 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

6/10 Okay

Penny

Travelled with family
Liked: Staff & service
Overall, we found our room clean, but lamp plug ins didn’t work in both lamps. Common areas were quite dated. Beds were comfy, but had some pretty noisy guests above with kids running and jumping. Thankfully they stopped before 11 pm! Shower was great and hotel close to highway. Good in a pinch, but not sure we’d go back with so many other options
Stayed 2 nights in Apr 2024
Response from kat on 5 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. We are working on improvements throughout the hotel. Hope you will stay with us again.

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The front desk staff was amazing.
Stayed 3 nights in Mar 2024
Response from kat on 5 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I will pass your comments along to my staff. Hope you will stay with us again.

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to 24 hour convenience
Stayed 1 night in Apr 2024
Response from kat on 2 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

8/10 Good

plado

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the breakfast, it would be better to change slightly for the food every day.
Stayed 3 nights in Mar 2024
Response from kat on 30 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. We are working on improvements throughout the hotel. Hope you will stay with us again.

8/10 Good

Kevin

Travelled with partner
Liked: Staff & service
Sketchy crowd hanging out by lobby entrance from bar next door,smoke pit there,
Stayed 2 nights in Mar 2024
Response from kat on 29 Mar 2024
Thank you for choosing for Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I apologize for the other customers. Hope you will stay with us again.

10/10 Excellent

Micayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from kat on 29 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

2/10 Terrible

Ali Attah

Travelled with family and small children
Front desk receptionist was terrible and she was too disrespected
Stayed 3 nights in Mar 2024
Response from kat on 29 Mar 2024
Thank you for trying Super 8 Edmonton West. We appreciate your feedback and patronage. Sorry you were not satisfied with your stay. We are working on improvements throughout the hotel. Again I am sorry.

8/10 Good

Jacki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very friendly and helpful. My room was very clean. I was taking a 1 day course nearby the next morning. It was convenient, and comfortable for the night.
Stayed 1 night in Mar 2024
Response from kat on 29 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I will pass your comments along to my staff. Hope you will stay with us again.

8/10 Good

Holly

Stayed 2 nights in Mar 2024
Response from kat on 19 Apr 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

10/10 Excellent

Chrissie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Front clerk was friendly.
Stayed 1 night in Mar 2024
Response from kat on 24 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I will pass your comments along to my staff. Hope you will stay with us again.

6/10 Okay

Ethan

Stayed 1 night in Mar 2024
Response from kat on 24 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback. Hope you will stay with us again.

2/10 Terrible

Lester

Business traveller
Very old. Dirty
Stayed 1 night in Mar 2024
Response from kat on 17 Mar 2024
Thank you for staying with us. We appreciate your feedback and patronage. Sorry you were unhappy with your stay. We are working on improvements throughout the hotel. Hope you will try us again.

2/10 Terrible

Mathew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from kat on 15 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Sorry you were unhappy with your stay. We are working on improvements throughout the hotel. Again, I do apologize.

6/10 Okay

Nikki

Disliked: Staff & service, property conditions & facilities
A manager yelled at staff in front lobby, area didn't have a lot of options. Room was clean.
Stayed 3 nights in Mar 2024
Response from kat on 11 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Sorry you were were not satisfied with your stay. I didn't mean to sound like I was yelling at my staff. We are working on improvements throughout the hotel.

6/10 Okay

Umaima

Travelled with family
Liked: Staff & service, amenities
Just need to look more clean
Stayed 1 night in Mar 2024
Response from kat on 10 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback. We are working on improvements throughout the hotel. Hope you will stay with us again.

8/10 Good

Michelle

Stayed 1 night in Mar 2024
Response from kat on 30 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from kat on 9 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

10/10 Excellent

Atnasia

Stayed 1 night in Mar 2024
Response from kat on 29 Mar 2024
Thank you for staying with us. We appreciate your feedback and patronage. Hope you will stay with us again.

6/10 Okay

theresa

Was clean...tv and channels extremwely limited
Stayed 1 night in Mar 2024
Response from kat on 5 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Sorry you did not like our tv channel selection. We are working on improvements throughout the hotel. Hope you will stay with us again.

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really lacking
Stayed 1 night in Mar 2024
Response from kat on 5 Mar 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Sorry you did not like our cold continental breakfast. We are working on improvements throughout the hotel. Hope you will stay with us again.

10/10 Excellent

shahzaman, st Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Basic and comfortable
Stayed 1 night in Feb 2024
Response from kat on 26 Feb 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

6/10 Okay

Alex

Stayed 1 night in Feb 2024
Response from kat on 18 Feb 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from kat on 9 Feb 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

2/10 Terrible

DEBRA

Expedia has this hotel listed as pet friendly. After driving 8 hours we arrived at our hotel only to be told this hotel is NOT pet friendly and this has occurred many times with others.
Stayed 1 night in Feb 2024
Response from kat on 8 Feb 2024
I am sorry you were misinformed through Expedia regarding our no pet policy. Expedia is aware we are not pet friendly. I do hope you found a suitable pet friendly hotel with the information I gave. Again I do apologize.

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from kat on 3 Feb 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope to see you again.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
I stayed two nights and must say the staff were very kind and friendly and I enjoyed nice little chats with them. The location is very convenient for access to the West end of the city. The Phillipino restaurant attached is amazing, serving classic western food but I really enjoyed the traditional Phillipino dishes and would come back just to eat there. It's an older hotel but well kept considering it's in a sort of commercial/industrial area. I would stay there again if I had business in the area..
Stayed 2 nights in Jan 2024
Response from kat on 25 Jan 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I am glad you enjoyed your stay. Hope to see you again.

4/10 Poor

Brandi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
If the house keeps were quieter right outside my door in the am. But I was happy to plug my car in on such a cold night
Stayed 1 night in Jan 2024
Response from kat on 14 Jan 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I apologize for the housekeepers. I will speak with the supervisor. Thank you for bringing this to my attention. Hope you will stay with us again.

8/10 Good

Tru?ng

Stayed 1 night in Dec 2023
Response from kat on 3 Feb 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

8/10 Good

MARIO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and great customer service
Stayed 4 nights in Dec 2023
Response from kat on 14 Jan 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I will pass your comments along to my staff. Hope you will stay with us again.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kat on 31 Dec 2023
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

4/10 Poor

Kir

Stayed 1 night in Dec 2023
Response from kat on 31 Dec 2023
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Sorry you were unhappy with your stay. We are working on improvements throughout the hotel. Hope you will try us again.

4/10 Poor

Alex

Travelled with family
Disliked: Amenities, property conditions & facilities
Tv doesn't work. Heat sucks. Door lick was broken
Stayed 1 night in Dec 2023
Response from kat on 29 Dec 2023
Thank you for staying with us. We appreciate your feedback and patronage. Sorry you were unhappy with your stay. I do apologize. We are working on improvements throughout the hotel. Again, I am sorry.

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2023
Response from kat on 3 Feb 2024
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

10/10 Excellent

Ghazala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from kat on 29 Dec 2023
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

4/10 Poor

Robert

Disliked: Cleanliness
Rooms are clean but property and area kind of dumpy hallways look dirty will not stay again
Stayed 1 night in Dec 2023
Response from kat on 24 Dec 2023
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Sorry you were unhappy with your stay. We are working on improvements throughout the hotel. Hope you will try us again.

10/10 Excellent

Simi

Stayed 1 night in Dec 2023
Response from kat on 22 Dec 2023
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. Hope you will stay with us again.

10/10 Excellent

Molinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that everything was right there.. but didnt like the drunk people arguing late at night bith nights
Stayed 2 nights in Dec 2023
Response from kat on 11 Dec 2023
Thank you for choosing Super 8 Edmonton West for your accommodation requirements. We appreciate your feedback and patronage. I apologize for the other guests. Some people are just rude. Hope you stay with us again.

4/10 Poor

Robert

Travelled with partner
Stayed 1 night in Dec 2023
Response from kat on 10 Dec 2023
Thank you for staying with us. We appreciate your feedback and patronage. Sorry to hear you were unhappy with your stay. We are working on improvements throughout the hotel. Hope you will try us again in the future.