"Two of the four elevators were out of service for a good chunk of our stay. For such a tall hotel, that was really quite unfortunate. The lineup for the elevator was very, very long. The sheets were not long enough for the bed; my toes were touching the bare zipper of the mattress protector. Bathroom door and door case were in poor repair; not maintained. Room was clean, view was lovely. Staff at the desk and concierge were nice and helpful. Called down for breakfast roomservice; call got bumped to switchboard twice. Switchboard operator said room service must be out on a delivery and said they would call us back. They never did. Overall, the location and the novelty make this hotel special. If it wasn't for the fun themes and the easy access to so much amusement, it would not be worth it at all."