Eden Pines Hotels, Big Pine Key

"Was it the end of the winter season? I called to let reception know taht i would be a day late, and they lost it; but a reception clerk said he'd give us an "upgrade." We needed to delay room cleaning one day, and then went several without any tidying up or cleaning. But the bar and restaurant staff were more on top of things, and cheerful."

"Staff was always friendly, but everything felt like it happened on “island time.”"

"Beautiful place. Has everything you need all in one spot. Highly recommend the jet ski tour!"

"Great place to enjoy "

"Todo está muy bonito "

"Amazing staff, amenities and room!"

"The room we stayed in was in terrible shape. The bathroom had the floor coming up and separating on its own. Water would leak out under the shower, under the floor covering causing that. There is cockroaches. Also a lot of black mold in the bathroom and rotten cabinetry. The room we stayed in is desperately in need of a remodel. No one should be allowed stay in that room until that is completed! I mentioned all of this to the staff, and they offered no compensation and no other rooms were available for us to move into. So it was either go rent a hotel and still pay for this one or suck it up and live with the cockroaches."

"El area del tiki bar tiene una vista Maravillosa del atardecer"

"Stay away. Rooms are gross and moldy. Door handle didn’t lock correctly. Horrible experience. Would not recommend. Only tiki bar in keys that doesn’t have a blender. Not a resort at all. Old crappy property that’s is incredibly over priced. Check out banana bay or captain pips."