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Aparthotel

ISKÖ Chalets Hotel

4.0 star property

Choose dates to view prices

ISKÖ BaseCamp & Hôtel offers a peaceful mountain retreat with stunning views. Enjoy winter sports with free ski shuttle and passes, relax in the seasonal outdoor pool, or explore the nearby nature reserve. The property includes a bar, restaurant, and free WiFi throughout.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Spa
The current price is AU$231
includes taxes & fees
8 June - 9 June

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View

  • Mountain view
  • 49 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View

  • Mountain view
  • 57 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms

  • Mountain view
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Chalet Privilege 4 pers

Premium bedding, pillow-top beds, in-room safe, individually decorated

Chalet Privilege 4 pers

  • Sleeps 4

View all photos for Suite Chalet 4 pers

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite Chalet 4 pers

  • Sleeps 4

View all photos for Chalet Deluxe 2 pers

Premium bedding, pillow-top beds, in-room safe, individually decorated

Chalet Deluxe 2 pers

  • Sleeps 2

View all photos for Family Lodge 6 pers

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Lodge 6 pers

  • Sleeps 6
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About the area

Located in Eaux-Bonnes, ISKÖ Chalets Hotel is in the mountains and on the riverwalk. Ossau Valley Trail and Col d'Aubisque reflect the area's natural beauty and area attractions include Le Petit Train d'Artouste and Zoo d'Asson. Relax and indulge in the area's hot springs, or seek out an adventure with mountain biking, horse riding and hiking/biking trails nearby. Visit our Eaux-Bonnes travel guide
View more Aparthotels in Eaux-Bonnes
Map
711 route de Gourette, Eaux-Bonnes, 64440

What's nearby

  • Pyrénées National Park
    Pyrénées National Park
    31 min drive - 35.9 km
  • Formigal Ski Resort
    Formigal Ski Resort
    48 min drive - 51.0 km
  • Betharram Caves
    Betharram Caves
    60 min drive - 58.8 km
  • Gourette Ski Resort
    11 min walk - 1.0 km
  • Le Petit Train d'Artouste
    30 min drive - 33.4 km

Getting around

  • Buzy en Bearn Station
    32 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    95 min drive

Restaurants

  • Maison Cazaux
    14 min walk
  • Le Cairn
    13 min drive
  • Hôtel d'Ossau
    14 min drive
  • Hollywood Sandwichs
    16 min walk
  • crêperie fleur de sel
    14 min drive

About this property

ISKÖ Chalets Hotel

Jump on the free ski shuttle for a day on the slopes before returning to ISKÖ Chalets Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski passes and complimentary wireless Internet access. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Comforts include a pillowtop bed and premium bedding, and guests will also appreciate thoughtful touches, such as an espresso maker and slippers.
ISKÖ Chalets Hotel offers 47 accommodations with fireplaces and espresso makers. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. Cable televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Eaux-Bonnes aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Snowboarding nearby

Pool/Spa

  • Deep-tissue massages
  • Fenced pool
  • Hot springs nearby
  • Pool gate
  • Seasonal outdoor pool
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Baby bath
  • Bed rails
  • Highchair
  • Pool gate

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace

Entertainment

  • 30-cm TV with cable channels

Outdoor areas

  • Deck/patio
  • Outdoor furniture
  • Terrace

Work spaces

  • 2 meeting rooms
  • Coworking space

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On the riverwalk

Things to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rock climbing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 47 units
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Load and start the dishwasher

Gather used towels

Remove personal items

Turn off the lights, lock the doors and return the keys

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 April to 31 May:
  • Bar/Lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does ISKÖ Chalets Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at ISKÖ Chalets Hotel?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at ISKÖ Chalets Hotel on 8 June 2026 start from AU$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ISKÖ Chalets Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ISKÖ Chalets Hotel?

Self-parking is free at this property.

What time is check-in at ISKÖ Chalets Hotel?

Check-in start time: 5:00 PM; check-in end time: anytime.

What time is check-out at ISKÖ Chalets Hotel?

Checkout is at 10:00 AM.

Where is ISKÖ Chalets Hotel located?

Located near to the slopes, this Eaux-Bonnes aparthotel is situated in the mountains, 0.6 mi (1 km) from Gourette Ski Resort and is convenient for winter sports, such as cross-country skiing and skiing lessons. Ossau Valley Trail and Col d'Aubisque are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ISKÖ Chalets Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.8

Amenities

8.8

Property conditions & facilities
Rating 10 - Excellent. 26 out of 41 reviews
Rating 8 - Good. 11 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

Reviews

Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, room comfort, communication

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

S

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super location très bon service . Top
Stayed 2 nights in Aug 2025
Verified

8/10 Good

nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful property mid way up the into the mountains. Cabin was a little small for our family of five. About 15 minutes to the Col d'Aubisque and 15 minutes down into Larun. It is a well placed property. The pool was a great way to relax after a day in the mountains. The hotel attendants were very nice, multi-lingual, and helpful.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Gildas

Liked: Cleanliness, room comfort, communication
Tout était parfait : La vue sur les montagnes depuis le chalet, la terrasse pour un déjeuner au soleil, la navette qui nous emmène en quelques minutes au pied des pistes de Gourette. L’ambiance cosy du chalet avec tout le nécessaire pour un très agréable séjour. Et de quoi se dépanner avec des bocaux ou autres produits , et un restaurant sur place.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Chrystelle

Liked: Cleanliness, room comfort, communication

Bel endroit

Nous avons passé 3 nuits dans un chalet prestige qui était très bien équipé et confortable avec une vue magnifique sur la montagne. Toutefois je pense que certaines choses pourraient être améliorées pour que le rapport qualité prix soit plus pertinent. Le tapis dans le salon est usé et taché, le canapé en tissu et les chaises sont aussi tâchés et ne donne pas trop envie de s'y asseoir. Nous avons mis des foutas dessus. Et les draps, bien que propres, avaient plein de petites taches noires. Le lino aussi étaient plein de petites tâches noires qui pourtant pouvaient s'enlever en frottant. Bref, quelques efforts à faire niveau entretien surtout pour le tarif élevé de la nuit mi-septembre. De plus nous avons eu des odeurs d'égouts dans la chambre et des petits vers dans le lit un soir qui étaient tombés d'une poutre. Nous l'avons signalé et nous avons eu des excuses mais aucun geste commercial pour autant. Je suis donc assez mitigée pour conseiller ce lieu, même si le cadre est magnifique, la piscine parfaitement équipée avec une vue époustouflante et le personnel très sympathique. Dernière précision, pas de clim dans les châlets et il a fait très chaud dans la chambre du haut alors que nous sommes mi-septembre, donc à éviter l'été je pense.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marloes

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles is aanwezig. Huisje in prima staat, alleen de bedden zijn wat zacht naar ons idee. Zwembad top, restaurant is aanwezig, maar ook ben je snel in andere dorpjes
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

CAROLINE

Liked: Cleanliness, room comfort, communication
Hotel tres confortable pour un séjour en famille. Je recommande.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Roch

Excellent endroit où demeurer, personnel très professionnel et courtois.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Alain

Liked: Cleanliness, communication
Le chalet est très bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Agathe

Liked: Cleanliness, room comfort, communication

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets sont très confortables et la décoration soignée, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profité de la piscine car un peu froide (20 degrés) mais le cadre est idéal pour finir ses journées avec un petit cocktail ! L’accueil et le service sont irréprochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dégagé) est à couper le souffle. Si vous venez à Gourette, c’est ici qu’il faut séjourner !
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Agathe

Liked: Cleanliness, room comfort, communication

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets et la décoration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dîné sur la terrasse les 2 soirs car bébé dormait mais l’hôtel propose un restaurant qui a l’air super. Nous avons profité de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irréprochables. Bref, je recommande. La vue (quand le ciel est dégagé) est à couper le souffle : on l’a eu 1 matin sur les 2. L’hôtel est en pleine nature et à 5 min à peine des œufs pour aller se balader en famille… et « suffisamment » excentré du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, room comfort, communication

Week-end à Gourette

Notre week-end c'est très bien passé, juste la météo qui n'était pas géniale, mais sinon très beau chalet, très confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Lou-Anne

Disliked: Communication
en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit déjeuner sur place … le minimum c’est de le préciser lors de la réservation… car compliqué de s’organiser … en arrivant nous trouvons un chalet propre, bien équipé mais cependant quelques détails laissent à désirer : plus d’eau chaude au bout de 3mn, machine à café défectueuse et les femmes d’entretien viennent nous réveiller à 9h alors que nous devons quitter le chalet à 10h…. bref nous sommes déçus de notre séjour et nous aurions aimé un geste de la part de l’établissement……..
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

anthony

Liked: Cleanliness, room comfort, communication

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Harmony

Liked: Cleanliness, room comfort, communication

Détente au milieu des montagnes

Un havre de paix merci pour l’accueil qui était formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Camille

Liked: Cleanliness, room comfort, communication
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Joris

Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

Olivier

Liked: Cleanliness, room comfort, communication

Espérons mieux après les travaux de rénovation en

Le séjour s’est bien passé,,le chalet est par lui-même très bien équipé et confortable…Mais ,,,,pour ce qui est de l’extérieur ( balcon,,terrasse et état des façades en bois ,, ) c’était très dégradé !! La télévision par fibre ne fonctionnait pas,, et la piscine et restaurant étaient en travaux !! Non accessibles !! Il faut ajouter qu’il a été promis un geste commercial à ce propos,, ce qui a été apprécié
Stayed 6 nights in Sep 2022
Verified

6/10 Okay

Hélène

Liked: Room comfort, communication

Site en travaux !! :-(

Le site est actuellement en travaux. La piscine était ouverte mais le système de chauffage ne fonctionnait pas. D'énormes bennes de gravats étaient stationnées juste devant la porte et les fenêtres. La 1/2 douzaine de véhicules des artisans qui travaillaient sur le chantier faisait des A/R réguliers et étaient stationnée devant le cottage.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Fabienne

Liked: Cleanliness, room comfort, communication

Satisfait

Tres bon chalet , site tres reposant, tres bien.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, room comfort

Séjour dans un beau cadre au calme

Situation des gîtes face à la montagne avec vue sur le cirque de Gourette, la forêt en vis-à-vis, terrasse au sud et au calme suffisamment large pour accueillir des vélos. De l'espace à l'intérieur pour séjour en famille. Avons aussi profité de la piscine après les randos. Séjour plébiscité par toute la famille.
Stayed 7 nights in Aug 2020
Verified

10/10 Excellent

Telmo

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, communication
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Marie laure

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in May 2024
Verified

8/10 Good

GUILLAUME

Liked: Cleanliness
Stayed 5 nights in Mar 2024