Eastland Hotels, Columbus

"Excellent as usual. Really like the staff personnel. Great attitude."

"Excellent in every way "

"Everything was amazing except our refrigerator sid not work...nothing was chilled"

"Very clean! Nice rooms, nice staff. Rooftop bar very expensive though."

"Clean room and great shower "

"Really nice stay, great property for the money. Room was nice, very clean and comfortable. "

"I never leave reviews, but this place was an absolute steal for the price. Free food and drinks. Beautiful, clean rooms. I loved this hotel and will seek out this brand anywhere. "

"Our experience on April 15 was absolutely traumatizing. This hotel is "absolutely disgusting" and profoundly "unhygienic." The moment we walked in, we were hit with a nauseating, thick smell of mildew and decay that made it hard to breathe. The safety issues were even more alarming. Our room door looked like it had been beaten down—the frame was splintered and the lock was compromised. It felt incredibly "dangerous" and completely insecure. Inside, the room was "gross" beyond belief: stained surfaces, layers of grime, and visible mold. We didn’t even put our bags down; we left immediately. Crucially, we cancelled our booking at the front desk that same day (April 15) because the conditions were uninhabitable. However, the staff failed to actually process the cancellation and kept our money. This is dishonest and predatory. We are expecting a full refund immediately. No guest should ever be charged for being offered a broken, filthy, and dangerous room. This establishment is a health hazard and a security risk. Do yourself a favor and book literally anywhere else."

"Great hotel.!"