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"-The mattresses are way too old and uncomfortable. As you try to lay down, you would sink in them. -The TV is outdated, it does need to be replaced with the ones with smart features. -Upon arrival, we had to wait about 10-15 minutes at the front desk until someone showed up. However, their check out was super easy as they provided text message notifications to check out. -The hotel does not provide self parking option and the is no parking lot on the property. They, however, provide valley parking for a fee."

"Clean room with no disturbances. Great breakfast with plenty of options. Staff was so friendly. We will return. "

"Clean rooms. Served breakfast every day. "

"Close by to everything in pigeon forge and not to far from Gatlinburg. A great stay when you have kids! Out of everything we did while in town, my kids favorite part was the resort and the pool. "

"We loved our stay. Bed was a bit hard for us but everything else was great. Parking was a bit tricky and of course a charge for it. The pool was closed for repair. Breakfast was good. Free. Biscuits, gravy, eggs, sausage, mandarins and cottage cheese. Breads. Cereal. Coffee, milk and juices. One block to the main strip. Balconies are good. Our room had a fireplace. "

"Very good "

"Clean room. Convenient location. Loud at times but expected with it being a water park hotel. "

"Didn’t use internet, air conditioning good"

"Clean room beautiful view and peaceful environment. "