The Grand Hotel Eastbourne

Photo gallery for The Grand Hotel Eastbourne

Primary image
On the beach
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of The Grand Hotel Eastbourne

The Grand Hotel Eastbourne

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
Map
King Edwards Parade, Eastbourne, England, BN21 4EQ

Explore the area

  • Popular LocationDevonshire Park Lawn Tennis Club7 min walk
  • Popular LocationEastbourne Town Hall13 min walk
  • Popular LocationEastbourne Pier13 min walk
  • AirportShoreham-By-Sea (ESH-Shoreham)57 min drive

Choose dates to view prices

About this area

Eastbourne

Located in Eastbourne, The Grand Hotel Eastbourne is in the suburbs and on the beach. Eastbourne Pier and Devonshire Park Lawn Tennis Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore South Downs National Park and Shinewater Park. Travelling with kids? Consider Treasure Island, or check out an event or a game at Eastbourne Bandstand. Waterskiing, parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Congress Theatre - 5 min walk
  • Devonshire Park Lawn Tennis Club - 7 min walk
  • Eastbourne Bandstand - 9 min walk
  • Eastbourne Town Hall - 13 min walk
  • Eastbourne Pier - 13 min walk

Getting around

  • Eastbourne Station - 15 min walk
  • Gatwick Airport (LGW) - 54 min drive

Restaurants

  • The Green Almond - 3 min walk
  • Sabaidee Thai Restaurant - 5 min walk
  • Holiday Inn Fish - 5 min walk
  • The Channel Restaurant - 6 min walk
  • Pomodoro e Mozzarella - 10 min walk

About this property

The Grand Hotel Eastbourne

5-star beach hotel with a full-service spa
Catch some rays at the beach or spend the day relaxing at The Grand Hotel Eastbourne's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Grand Hotel Eastbourne offers 152 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This Eastbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Health Club has 8 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages spoken

English, French, German

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–10 AM on weekends: GBP 22 for adults and GBP 10 for children
  • 2 restaurants
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Mirabelle Restaurant
  • Garden Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Travellers also viewed these properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a dress code in the restaurant. Gentlemen are requested to wear a jacket or collared shirt in both restaurants for dinner.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 22 for adults and GBP 10 for children (approximately)
  • Airport shuttle fee: GBP 60.00 per vehicle (roundtrip)
  • Pet fee: GBP 20.00 per pet, per night
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Eastbourne Grand Hotel
Grand Eastbourne
Grand Hotel Eastbourne
The Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel
The Grand Hotel Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel Eastbourne

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 518 out of 864 reviews
5 - Excellent 60%
Rating 4 - Good. 240 out of 864 reviews
4 - Good 28%
Rating 3 - Okay. 61 out of 864 reviews
3 - Okay 7%
Rating 2 - Poor. 34 out of 864 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 864 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. The bed was a dream - so comfortable.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very attentive without being intrusive. The surroundings are luxurious yet comfortable. The Grand Hotel is a wonderful place to stay and I look forward to returning.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with group
Liked: Cleanliness
The hotel “in the day” was very grand indeed but is pretty tired now. Concierge were very nice and welcoming as were the reception staff. Our room was ok but nothing spectacular for a five star hotel. Our bathroom was very dated and the shower kept going from hot to cold, no consistency, the floor when wet is very very slippery indeed. The shower screen was pretty useless to be honest. The wardrobe doors would not close properly and kept opening. You had to ensure the wardrobe doors were held shut so that you could open the bathroom door to enter and then shut the bathroom door to be able to get to the sink. The hotel needs the Alex Polizzi touch frankly. At breakfast four times we told them we did not want eggs on our avocados and when it arrived one arrived with eggs on. It was served on olive bread and the waitress obviously did not know the menu as she kept asking whether we wanted our avocado on brown or white toast. When we had drinks in the bar before dinner I specifically requested NO ICE with my drink and she repeated back to me three times no ice. My drink came with ice so had to be returned. The good is that we ate at the Mirabelle Resturant and although we were kept waiting for more than 6 minutes at the entrance of the restaurant before we were asked our name and taken to our table. However the food, ambience and decor of this restaurant was truly excellent. The bread, the amuse-bouche, our scallop starter and gnocchi was really superb.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and charming. Dated and needs an update but it doesn’t really take away from its charm. Food is excellent at the Mirabelle. Pleasantly surprised
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building with grand style the suite we had was superb
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. Staff, hotel, amenities. On seafront. Would return again
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend reflections
An amazing sight as you pull in to the driveway of this magnificent building. Living up to its name Grand. From the moment you entre the doors. The friendly staff are there, taking bags and showing you to the room. Yes there are places the decor looks a little tired Room was great comfortable bed, bathroom cleaned an replenished each day along with the tea and coffee. Staff were friendly and attentive, food is superb and service was quick and with a smile. Had a great time in Eastbourne
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm with an up to date twist very pleasant experience
Stayed 1 night in Mar 2022

3/5 Okay

Travelled with partner
Liked: Amenities
Certainly lived up to the name of The Grand. Restaurant and bar service was slow, waited 20 minutes for a drink in the bar and over 30 minutes for cooked breakfast. When we asked how long our orders would be each of them came almost immediately. Staff were clearing tables and setting up for the next meal whilst we were eating and it was not as if we were late into dinner. Our table was booked at 20:00. At breakfast they were setting up for lunch and dirty table cloths were being removed and I can only describe it as dumped on a cabinet at one end of the restaurant. Our room was upgraded which was a lovely surprise but the room 307 was a bit tired rivets where the foldable shower screen rested in the edge of the bath were broken. I used the bath jacuzzi, a really unusual experience, and found it released dirt into the water, so I anticipate it has not been used or cleaned recently. Overall we had a lovely stay for my husband’s 60th birthday, staff were very helpful pleasant and friendly, attention to detail could have made our stay exceptional as one would expect for 5 star hotel.
Stayed 1 night in Mar 2022