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Reviews of Syracuse Inn

2 out of 5
Syracuse Inn
6620 Old Collamer Road, East Syracuse, NY

Reviews

5.6
Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 3 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 6 out of 16 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sunny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never booking again
Stayed 1 night in May 2024

8/10 Good

Ruby

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and very helpful. Minor issues w sitting water in tubs but, it's currently under renovation too. I would definitely stay herr again.
Stayed 1 night in May 2024

4/10 Poor

Paulette

Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional staff. Under construction
Stayed 2 nights in May 2024

10/10 Excellent

Lets

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet
Stayed 1 night in May 2024

10/10 Excellent

Lets

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in May 2024

4/10 Poor

Lauri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were renovating...gave us a room half done..dirty. No TV channels, no garbage can. Dirty bathroom. Asked for non smocking and it smelled terrible of smoke. Very disappointed. Trash everywhere outside and in back. Never go again
Stayed 1 night in May 2024

10/10 Excellent

Osbie

Travelled with partner
Liked: Amenities
Kind service
Stayed 1 night in May 2024

8/10 Good

Brian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The building in general wasn’t in top shape old carpeting and a strange smell throughout. Garbage on the grounds outside around the dumpster. The room itself was in decent shape. They’re undergoing construction so maybe things will get better. It’s a budget priced hotel but next time I’ll stay elsewhere.
Stayed 1 night in Apr 2024

2/10 Terrible

Elizabeth, Brossard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I gave a review to the person on staff when checking out and have not heard back from the supervisor. I showed pictures of the following problem areas as follows: The coat hanger was separating from the wall - the sink had hard crust of dirt about 1/3" high in some places, there was no garbage can, no kleenex box, the curtains had holes, paint on some of the light shades, the phone was so filthy that I didn't want to touch it, there was wood trim missing on some of the furniture, there were 2" screws sticking out of furniture for no apparent reason, there was no peep whole cover on the door - there was a kleenex stuffed into it. I have pictures of all these issues. I was told that the hotel was under renovation and that the room I was staying in was complete and I was the first person to stay in it. I checked in at 12:30 am after a 12 hour drive and did not notice these problems until the morning.
Stayed 1 night in Apr 2024