East Side Hotels, Pueblo

"The room was very nice, but made ticking noises after taking a shower that lasted two hours. There was no hair conditioner for use, had to buy our own. This was an inconvenience that was not expected "

"Everyone was helpful at the hotel. Thank you"

"Things might be changing - you absolutely cannot check in at 2:30, no one is there to help you. Yes, check in is 3, but apparently there is no flexibility. The bedding is not as good, but the bed is comfortable. The food is the same everyday"

"Great place to stay"

"Nice. "

"The room was clean ish. The fridge made a loud and very constant clicking noise that was hard to sleep to. Other guests were extremely loud, the door lock did not work properly and only one key ended up working. The phone in the room was not working and the staff were not kind when we called for help trying to get back into our room. The elevator and hallways were dirty and the breakfast was sub par"

"Rooms are huge! Great location to walk to Riverwalk."

"I was greeted by the most discriminating, inhospitable, female receptionist at this hotel. I had already paid to stay there for one night. When it came to deposit I offered cash or a different bank card both options, each having plenty more than the required $100. She refused each method because it wasn't under the same card I paid the reservation with. I was depending on this hotel to be safe place for the night and she yelled at me to stop crying and get out. They literally robbed me. Looking at all these other 1 star reviews within the last 2 months.... it sounds like the same older, heavy set, long greying hair woman. She purposely doesn't wear her name tag or answer the phone with her name and claims there is no manager present. Pretty sure she is the manager and lies about it so she can continue robbing their guests. P.S. I have been requesting a refund for this room I never checked into. They refuse. This is straight robbery. Look at all their google reviews too."

"Place felt sketchy. No electricity all night."