Search Chalets in East Madison

"Very convenient location. Very accommodating & pleasant owners."

"The location is a 10. Ski in and ski out. It stops there. It is Grand Summit in name only. Where to begin, there is no hotel staff, only check in staff which are great and friendly. They are overwhelmed as they have to do it all. They go from the front desk to Ski check up a floor then run back down. Our room was a good size, but the dishwasher was loaded with dirty dishes that had been sitting there for who knows how long. We stocked our fridge, only to have one of the side shelves fall off after the second opening smashing a few of our beers on the kitchen floor. Upon notifying the front desk, we got no response from housekeeping or anyone else. The stove, coffee maker, toaster and utensils were the worst and cheapest I’ve ever seen and outdated. And don’t forget, you’ll need to bring salt and pepper and sugar, none to be found. The bed was comfortable. The bathroom was clean and shower was exceptionally good. The pool was warm and huge. The 2 hot tubs were hot, but falling apart. The handle used to grab upon exiting the hot tub was broken and dangerous if you pulled on it if you need assistance in exiting. Towels were suppose to be in our room for the pool, none there so you have to go to the front desk. The change room, showers by the pool were disgusting. Mold and dirt everywhere and all the shampoo and soap dispensers were either empty or missing. Only a daytime grill/store which closes at 1 pm is available. The exterior has siding/shingles falling off. "

"Really enjoyed this place and the staff was very accommodating to fix a mistake I made when booking. Great room at a reasonable price with a really fantastic view. Exceeds its star rating compared to similar places around the area. Room was spacious, clean, and comfortable. A great place to stay during a visit to North Conway! Will definitely book here again."

"Great stay, outdoor pool and hot tubs were fantastic. "

"We had an easy check-in process and staff were very helpful, but the room was not in good shape. Things were functional but aesthetically broken or damaged. We had to keep all our shades drawn (even though they had mountain views!) for safety/privacy because we were on the ground floor and people kept walking by."

"Usually pretty good. Stayed there yearly for a few years for a ski trip weekend "

"The room, location, and breakfast were excellent. I thought it was odd that one of the staff members would not let my group store our luggage at the hotel when we couldn’t check in early. One of the staff members was not welcoming but I thought the other staff members were friendly. "

"Great check in process and friendly staff all around. Breakfast was hot and ready. Cheers to the staff"

"Clean and spacious room, all outlets are equipped with USB ports, very handy kitchen with dish washer. I would definitely recommend this place."