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Reviews of Edgewater Hotel

3.5 out of 5
Edgewater Hotel
4 Thomas Street, East Devonport, TAS

Reviews

8.0

Very good

Rating 10 - Excellent. 322 out of 1001 reviews" "
Rating 8 - Good. 415 out of 1001 reviews" "
Rating 6 - Okay. 186 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful neighbourhood. Handled late check-in well. Short drive to the city and lighthouse.
Stayed 1 night in Apr 2024
Response from Angie on 17 Apr 2024
Thank you, glad you enjoyed your stay

10/10 Excellent

Anne

Travelled with partner
Liked: Property conditions & facilities
Easy processes and lovely people
Stayed 2 nights in Apr 2024
Response from Angie on 9 Apr 2024
Thank you so much for the great review, hope to see you again

6/10 Okay

Andrew

Liked: Staff & service
Probably the most boring hotel room I have stayed in - but it was convenient from the ferry.
Stayed 1 night in Mar 2024
Response from Angie on 2 Apr 2024
Yes the budget rooms are basic but great value at 99 and as you said so handy for the Spirit of Tasmania

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angie on 24 Mar 2024
Thank you Geraldine

10/10 Excellent

Karen

Travelled with partner
So easy to stay at when getting off spirit of tasmania at nite
Stayed 1 night in Mar 2024
Response from Angie on 20 Mar 2024
Yes, we are a hop, skip and jump to the Spirit of Tasmania, glad you enjoyed your stay.

10/10 Excellent

Susan, Smiths Lake

Liked: Cleanliness, property conditions & facilities
Paying a little more than last time resulted in a better larger room. Convenient to ferry. Could see ferry movements from the window - interesting.
Stayed 1 night in Mar 2024
Response from Angie on 17 Mar 2024
Yes we have a range of room types to suit all budgets and a hop, skip and jump to The Spirit of Tasmania.

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
The Edgewater Hotel offers an extremely reasonably priced stay that is almost as close as you can get to the Spirit of Tasmania. It is clean, comfortable and convenient. You would need to drive around to Devonport itself to find a range of shops and restaurants.
Stayed 1 night in Mar 2024
Response from Angie on 17 Mar 2024
Thanks Timothy we couldn't agree more, glad you enjoyed your stay

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the Spirit of Tas wharf is ideal for late arrivals and early departures. The staff are polite and very helpful. The building is a little dated but it was quite adequate for the purpose.
Stayed 2 nights in Mar 2024
Response from Angie on 17 Mar 2024
You hit the nail on the head we are so handy for The Spirit of Tasmania and although a little dated in places but spotless and adequate facilities

4/10 Poor

Rebecca

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
For the price it’s not worth it. The bathroom is incredibly small
Stayed 1 night in Feb 2024
Response from Angie on 25 Feb 2024
At 119.00 we think the courtyard rooms are correctly priced and the bathrooms are well laid out with all you need a shower, hand basin and toilet

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for price
Stayed 2 nights in Feb 2024
Response from Angie on 19 Feb 2024
Glad you enjoyed your stay with us and hope to see you in the future

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Very well thought rooms, very clean. Check in was easy
Stayed 1 night in Feb 2024
Response from Angie on 19 Feb 2024
So glad you enjoyed your stay with us

8/10 Good

Denis Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rates and comfortable room
Stayed 1 night in Jan 2024
Response from Angie on 28 Jan 2024
Glad you enjoyed your stay Denis

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angie on 23 Jan 2024
Thanks for the feedback Helen, our budget rooms are ideal for coming off the Spirit of Tasmania after the day sails, then waking up refreshed and ready to explore Tasmania

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angie on 28 Jan 2024
Thank you for the great feedback Stephen

8/10 Good

Clare

Liked: Staff & service
Molded in the shower
Stayed 1 night in Jan 2024
Response from Angie on 16 Jan 2024
Thank you for the feedback, the issue is being addressed.

10/10 Excellent

James

Liked: Property conditions & facilities
Great location and perfect place to stop over off the Spirit before a long drive south.
Stayed 1 night in Jan 2024
Response from Angie on 16 Jan 2024
So close to the Spirit, glad you enjoyed your stay

8/10 Good

Madan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
It was good stay. Rooms were way too small. No chair
Stayed 1 night in Jan 2024
Response from Angie on 11 Jan 2024
Yes our budget rooms are smaller than our other room types but at 99 per night they have all the basic requirements for an over night stay

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angie on 11 Jan 2024
Thank you

6/10 Okay

Dianne

Stayed 1 night in Jan 2024
Response from Angie on 11 Jan 2024
Thank you

10/10 Excellent

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angie on 16 Jan 2024
Glad you enjoyed your stay

8/10 Good

Geoff and Josie

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from Angie on 11 Jan 2024
Glad you enjoyed your stay

8/10 Good

SHIH CHIEH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dwayne on 27 Dec 2023
Thanks for the feedback

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dwayne on 27 Dec 2023
Glad to see you enjoyed your stay, hope to see you back our way sometime :)

10/10 Excellent

Ray De

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!!!
Stayed 1 night in Dec 2023
Response from Dwayne on 21 Dec 2023
Our Housekeeping Team does some amazing work :)We look forward to your stay next time you are down our way.

10/10 Excellent

ALISON

Response from Angie on 7 Feb 2024
Thank you Alison, so glad you enjoyed your visit

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dwayne on 21 Dec 2023
Glad to see you enjoyed your stay :)

8/10 Good

Deane

Liked: Cleanliness, property conditions & facilities
Clean property close to the ferry terminal
Stayed 1 night in Dec 2023
Response from Dwayne on 20 Dec 2023
It's a lovely little area with nice views to watch the ship enter and leave, hope to see you back this way next time you are down/up our way :)

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Dwayne on 20 Dec 2023
Glad you enjoyed your stay, hope to see you again :)

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here when in devonport for its convenience
Stayed 1 night in Dec 2023
Response from Angie on 13 Dec 2023
Thanks Steve :-)

10/10 Excellent

Rashid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Check-in was after hours and quite late, still it went smooth & easy. The room was clean with all the amenieties. There was hardly any disturbance; it was quiet. The location was perfect to drop the car hire & get on the Spirit of Tasmania. Highly recommended.
Stayed 1 night in Dec 2023
Response from Angie on 12 Dec 2023
Glad you enjoyed your stay and we hope to see you return soon

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This place doesn’t impress from the outside and the lack of a human presence between 4 pm and 10am is strange to say the least in a hospitality venue. However the check in and out was without incident. The whole place was extremely clean and quiet. There was a breakfast pack provided and the Spirit berth was a hop skip and a jump away. The incoming ship provided a reliable wake up call.
Stayed 1 night in Dec 2023
Response from Angie on 11 Dec 2023
They do say "never judge a book by its cover" yes we are a bit tired on the outside but our housekeeping are amazing. Glad you enjoyed your stay and that the key retrieval went without incident

6/10 Okay

TONY

Travelled with partner
Disliked: Property conditions & facilities
When we turned on the air con unit the smell coming from the unit was terrible. The smell was like animal urine. We had it on for 3 minutes and the smell was horrific. We had to vent the room which made it cold. Consequently we left one day early and obviously lost our money. Would not recommend this motel.
Stayed 2 nights in Nov 2023
Response from Angie on 28 Nov 2023
Hi Jim sorry to hear this. Your aircon had actually professionally cleaned the day of your arrival and by the sound of it there was still a residue of the cleaning chemicals in the aircon.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights. Once you've been there you don't need sat nav to find it again. It's near the east side of the Tamar river, next door to the Spirits departure point, and seemed very quiet except when people were driving away at 6am, and you could also hear the Bass strait ferries coming and going during daylight hours. (Tasmanian Summer Time). Staff were very friendly and we thought the hotel was good value.
Stayed 2 nights in Nov 2023
Response from Angie on 27 Nov 2023
Glad you enjoyed your stay and hope to see you again

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Edgewater is a fine establishment which provides value for money. I enjoyed my short stay there.
Stayed 2 nights in Nov 2023
Response from Angie on 21 Nov 2023
Thank you Stephen, we do feel that we give great value for money. Hope to see you back here in the future

6/10 Okay

Bronwyn

Travelled with partner
Liked: Staff & service
Near spirit tasmania could wave to the boat as it went past,really nice walks alongshore No chair or microwave or toaster in rooms If you just want a big bed to sleep in this is where you go. parking right at the door Staff friendly
Stayed 4 nights in Nov 2023
Response from Angie on 20 Nov 2023
Glad you enjoyed your stay, however the budget rooms at 99 a night do not have microwave, toaster etc. They do have a king size bed, ensuite shower, small bar fridge and tea/coffee facilities not bad for 99

8/10 Good

Ray

Stayed 1 night in Nov 2023
Response from Angie on 11 Dec 2023
Glad you enjoyed your stay

10/10 Excellent

Manoj Kumar

Stayed 1 night in Nov 2023
Response from Angie on 17 Nov 2023
Glad you enjoyed your stay

6/10 Okay

karen

Travelled with partner
Disliked: Property conditions & facilities
Looked nothing like the nice pictures online no heating air conditioner was blowing cold air was freezing all night need to change the bathroom door so no glass as my partner was up n down to the bathroom and everytime he turned on the light it lit up the bedroom and woke me up and the restaurant , pub and gaming closed at 4pm seriously WHY i only booked cause i could eat n drink their
Stayed 1 night in Nov 2023
Response from Angie on 14 Nov 2023
Hi KarenSorry to hear you did not enjoy your stay. Unfortunately you had the air con set to cool rather than heat. With regards to meals we have not had a bistro on site for nearly 4 years, I checked and the website does not mention a restaurant. We are currently only operating the bar and gaming Mon-Fri 10-4pm which again is clearly stated on our website. As to the pictures on the web they are a true reflection of all the different room types, perhaps you had looked at the Executive rooms rather than the budget room you booked. The glass on the bathroom doors is to allow daylight into the toilet areas and we are sorry that this caused you a disturbed nights sleep.

10/10 Excellent

RONG

Liked: Staff & service, amenities, property conditions & facilities
Breaky box is nice too.
Stayed 1 night in Nov 2023
Response from Angie on 12 Nov 2023
Glad you enjoyed the brekkie pack, hope to see you again

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for those using the ferry as its right next door. Add it is clean and quiet as well.
Stayed 1 night in Nov 2023
Response from Angie on 12 Nov 2023
Glad you enjoyed your stay Christopher and hope to see you return soon

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable
Stayed 1 night in Nov 2023
Response from Angie on 12 Nov 2023
Glad you enjoyed your stay with us

8/10 Good

Qing

Disliked: Staff & service, amenities, property conditions & facilities
Close to Spirit terminal
Stayed 1 night in Nov 2023
Response from Angie on 9 Nov 2023
A hop, skip and a jump away

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Angie on 8 Nov 2023
Thank you for choosing The Edgewater, hope to see you again

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and breakfast packs provided.
Stayed 1 night in Apr 2023
Response from Dwayne on 19 May 2023
Hope to see you next time you are in the area, happy to hear you enjoyed your stay :)

10/10 Excellent

Kutira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenience x2. We stayed there after arriving on the ferry and before departing! Makes for a no-stress start and end of the Tassie holiday!
Stayed 1 night in Mar 2023
Response from Angie on 4 May 2023
A whole new meaning to roll on, roll off :-) You can almost roll out of bed and onto the ferry. So glad you found us convenient

8/10 Good

Belinda

Liked: Cleanliness, staff & service
I was told about this accomodation by my son. It was exactly what I needed. Low cost and comfortable. It reminded me of the motels we would stay in on family holidays in the 60s. Reception to book in was easy and the room and bed comfortable and very clean. The curtains could be improved.
Stayed 1 night in Apr 2023
Response from Angie on 4 May 2023
Glad you enjoyed your stay Belinda (we are currently looking at the curtains)

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for an early morning trip to the Spirit.
Stayed 1 night in Apr 2023
Response from Angie on 4 May 2023
Its a hop, skip and a jump to the Spirit of Tasmania, glad you enjoyed the stay

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms and well priced.
Stayed 2 nights in Apr 2023
Response from Angie on 27 Apr 2023
Thanks for the lovely comments Greg, hope to see you again

8/10 Good

Rosslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay it wasn’t fancy but clean just what we needed. It had a frig and some dishes and kettle for coffee or tea. We had a good stay and they gave me ice when we left for our cooler since we were camping .
Stayed 1 night in Apr 2023
Response from Angie on 25 Apr 2023
Thanks Rosslie, hope you enjoy the camping as much as your stay with us.

10/10 Excellent

Daniel and Ree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Angie on 25 Apr 2023
Thanks for the feedback, glad you enjoyed your stay