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"Great property staff were lovely in particular reception lady , she was so lovely. Rooms were spotless and well presented beds really comfy everything you needed. Only downside was shower , poor pressure and second morning had no water at all for a short time. All in was still a lovely place to stay"

"Great hotel, lovely staff, great location. "

"Location "

"Great location. Room had a stale smell. Best pillows by far, beds were warm. Extra blankets needed a wash"

"Had a very pleasant two night stay and our host was very personable, helpful and very friendly. Our king bed was comfortable and linen was spotless. Motel is walking distance to the town centre and across the road from the beach"

"We had a room on ground floor. Looking through parked cars to get a view. No table and chairs to sit out. Awful dubious stains on carpet. Dining chair seats hanging off. Shower door broken. If we had another option of somewhere to stay we would have gone - so pleased it was only one night. "

"Internet was very good. Arrived late for check in, but they left key and a note, so that was really thoughtful. (and appreciated) Only weird thing is that there was a Fridge, Oven, Microwave, Jug etc, but no toaster? First motel I have stayed in that did not have a toaster, so that seemed very strange indeed. Apart from that, found it a most excellent stay. Great view, very comfortable beds, nice and quiet environment. Nothing to really complain about at all. Really enjoyed our stay. Would have no hesitation recommending this Motel, and would stay again."

"Nice hote but staff at front desk was rude "

"First let me say the staff were very friendly and pleasant. My room was large and sparse. It was in need of some refurbishment. Carpet was worn and tired. There were plaster marks on the wall where damage had been fixed but not painted. There was a lot of road noise and when the traffic started at 5:40am I was unable to sleep. The bedroom was clean and tidy and the bathroom had been renovated and was large, nice and fresh. The hotel is well located in central Gisborne. The hotel has an odd layout that makes the experience of getting around unusual. The parking situation is effectively offsite and all a bit odd. All in all just a bit lacking in upkeep and cohesion. "