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"The first unit we checked into had both adult and baby roaches present. To the resort’s credit, they moved us promptly once we reported the issue, but the timing made the situation especially inconvenient since it was around 10 PM and we had just started settling in after returning late from a wedding event. We were in town for a wedding and spent most of our stay attending offsite wedding events, so we did not really have the opportunity to fully explore or enjoy the resort amenities during our visit. While the staff responded quickly, the experience impacted the rest of my stay. I spent much of the trip feeling uncomfortable, constantly checking for bugs, and worrying about bringing them home with us. The resort offered four park passes as a goodwill gesture, which I appreciated. Unfortunately, after the experience, we did not feel particularly eager to return, so the resolution did not fully address the impact the situation had on our stay. We do have a year to use the passes, so perhaps with time we may reconsider. In fairness, our group had three different units spread across the resort and no one else reported similar issues, so this may have been an isolated incident. However, it still significantly affected my ability to relax and enjoy the stay."

"Nice, clean hotel. Kind of crazy that they charge $5 for parking when you get your room keys"

"Very clean and comfortable rooms. "

"While the inn wasn’t quite what I was expecting, it met our needs. The rooms were clean but definitely dated. The mattress sagged in a way that made me feel I might roll right off. The shower was okay but they didn’t provide body wash (shampoo & conditioner were there). The location was very convenient to the highway but not in the setting you’d picture for an old English inn. I chose this place for its proximity to the Nat’l Park but wouldn’t choose it again since there are other places that are closer. Can’t speak for the breakfast, didn’t even know they served it. Sounds like a lot of negatives for a 4 star review but like I said, it met our needs."

"Convenient location, quiet area"

"Halls were dark and dingy. Room was also dark with musty smell. Gym was dirty with bugs and seem to have not been cleaned in a while."

"Very nice staff! Well located, indoor parking, nice bar/lounge, room was clean and nicely appointed, excellent breakfast."

"Very nice hotel clean and well taking care of we really enjoyed our stay will be back soon"

"We love the special character of this Inn. The staff were charmingly welcoming, and the location was perfect for walking to the university."