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"Courteous staff. Clean rooms. Clean hallways. Lobby area was very inviting. Good breakfast. Everything you could want when you are away from home. "

"Room was clean and comfortable "

"Very nice place to stay! The host was very responsive to answer questions as they arise. We had a problem with the coffee maker and they had a new one on property within the day! The beds are comfortable and plenty of room to spread out, inside and outside. "

"Didnt bring a pet"

"The lake view was so awesome! Just wished we had known sooner that the lake wasn’t easily accessible for kids and elderly but we still made the best of it and went other places to fish! "

"Nice cabin, pool and hot tub area super nice"

"Very healthy choices. No real shopping near by"

"Only one tv channel room doesn’t smell great."

"can’t say enough good things about my experience at the Best Western Plus Riata. From the moment I arrived, the staff went above and beyond to make me feel welcome. Check-in was quick, friendly, and efficient, and every team member I encountered was courteous and professional. The room was exceptionally clean, comfortable, and well-appointed — everything felt fresh and well-maintained. The bed was incredibly cozy, and I really appreciated the modern touches, from the big-screen TV to the spotless bathroom. The housekeeping staff clearly takes pride in their work. The complimentary breakfast was a pleasant surprise, with plenty of hot and cold options that were fresh and well-stocked. The pool area and outdoor seating were also great for relaxing after a long day, and the location is perfect — close to restaurants, stores, and the main highway, yet quiet enough to get a peaceful night’s rest. Overall, Best Western Plus Riata exceeded my expectations in every way. It’s clear that management and staff truly care about their guests’ comfort. I’ll absolutely be staying here again the next time I’m in Brownwood — highly recommend!"