Eagle Mountain Estates Hotels, Big Bear Lake

"Clean room "

"Beautiful views from hot tub!"

"The view was great, with docs. Parking was great, close to room. Freindly staff. Moms complained about the sher not having handles, shes handicapped, and the remote didnt work, was missing a battery cover."

"Request the top floor - paper thin walls and extremely creaky! Upstairs neighbors went to bed after midnight and got up very early. The pillows were too high and hard."

"Walls are really thin and the building fairly old. Any walking or running makes the room shake as if in an earthquake. If you get stuck with a family with 2-3 young kids above you, say good bye to any peace you thought you'd be getting at this get-away. We also got downstairs neighbors celebrating 16th b-day. Not only were they obnoxiously loud, but they were also outside splashing in the pool and jacuzzi well after 11:30pm. Staff kept coming by to tell them to leave, but they refused. Ordeal took hours and way longer than it should have to get handled. Think around 1am, guests were escorted off the premises. We got very little sleep the two nights we were there. I decided it was just best to leave and skip on our third night's booked stay. Think next time we'll just try renting a house."

"Such a lovely stay; very clean, friendly staff and local to many places to see and walk to. Must stay!"

"Room was clean"

"Hotel room keys failed a lot- had to go into lobby multiple times to have addressed"

"The staff was very nice but both the shower and the bathroom didn't drain. not a good stay."