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Mercure Hotel Düsseldorf Neuss

4.0 star property
Upscale hotel with business centre and 24-hour front desk
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Mercure Hotel Düsseldorf Neuss

Exterior
Superior Double Room, Multiple Beds
Bar (on property)
Reception
Hydromassage showerhead, eco-friendly toiletries, hair dryer, towels
Reviews
7.8

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is AU$101
includes taxes & fees
25 May - 26 May

Explore the area

Map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469
  • Popular LocationMarina Düsseldorf9 min drive
  • Popular LocationRhine Promenade10 min drive
  • Popular LocationMitsubishi Electric Hall11 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)24 min drive
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Room options

View all photos for Standard Double Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, Multiple Beds

8.2/10 Very good

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Hydromassage showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

10/10 Exceptional

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hydromassage showerhead
Bathrobes
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night
Mercure Hotel Düsseldorf Kaarst
Pool
Pet-friendly
Free WiFi
Restaurant
8.2 out of 10, Very good, (408)
The price is AU$132
includes taxes & fees
9 June - 10 June
Mercure Hotel Düsseldorf Kaarst

About the area

Neuss

Located in Neuss, Mercure Hotel Düsseldorf Neuss is near a train station. Schloss Hülchrath and Old Castle Tower are local landmarks, and some of the area's activities can be experienced at Port of Neuss and Marina Düsseldorf. Looking to enjoy an event or a game? See what's going on at Mitsubishi Electric Hall or Merkur Spiel-Arena. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Neuss travel guideOpens in a new window

What's nearby

  • Marina Düsseldorf - 9 min drive
  • Medienhafen - 10 min drive
  • Rhine Promenade - 10 min drive
  • Konigsallee - 11 min drive
  • Mitsubishi Electric Hall - 11 min drive

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Neuss Norf Station - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 25 min drive

Restaurants

  • McDonald's - 4 min drive
  • Meine Eisliebe - 3 min drive
  • Pizzeria da Pasquale - 4 min drive
  • Plokami - 5 min drive
  • Reuterhof - 4 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Upscale hotel near a train station
Take advantage of a terrace, shopping on-site and a garden at Mercure Hotel Düsseldorf Neuss. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A gift shop, 6 meeting rooms and multilingual staff
  • Luggage storage, a 24-hour front desk and a computer station
  • Guest reviews say great things about the first-rate property condition
Room features
All 115 rooms include comforts such as laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 100 metres
  • Street parking available
  • Covered parking on site (EUR 6 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,789 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during July, August, September and October:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10, per pet, per day, plus a deposit of EUR 10 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

Is Mercure Hotel Düsseldorf Neuss pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of EUR 10 per night and a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Düsseldorf Neuss?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Neuss on 25 May 2024 start from AU$101.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Düsseldorf Neuss?

Self-parking is available for EUR 6 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Mercure Hotel Düsseldorf Neuss?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Düsseldorf Neuss?

Checkout is at noon.

Where is Mercure Hotel Düsseldorf Neuss located?

Situated in Neuss, this hotel is 1.5 mi (2.4 km) from Rhine and 2.5 mi (4 km) from Uedesheimer Rheinbogen. Port of Neuss and Schloss Hülchrath are also within 6 miles (10 km). Neuss Norf Station is 10 minutes by foot.

Mercure Hotel Düsseldorf Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 461 reviews" "
Rating 8 - Good. 218 out of 461 reviews" "
Rating 6 - Okay. 88 out of 461 reviews" "
Rating 4 - Poor. 31 out of 461 reviews" "
Rating 2 - Terrible. 13 out of 461 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mustafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Average. Don’t pay for superior rooms
Paid extra for a room for 2 beds but it’s the same as the cheaper rooms with a bed and sofa bed. Bar was closed which was annoying and not mentioned when booking
Stayed 2 nights in May 2022

10/10 Excellent

Didier

Stayed 1 night in Apr 2022

8/10 Good

Sumeet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stay
Great stay! The chef Waseem was so nice and helping every day. The staff would greet us daily and Waseem made sure he made us feel extra special!
Stayed 5 nights in Nov 2021

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area
Very nice hotel and clean with great service and easy check-in. Very nice area as well.
Stayed 1 night in Sep 2021

2/10 Terrible

Timothy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost all of my money
Could not travel due to coronavirus....lost all of my money as the Hotel would not refund. Hotels.com did not assist
Stayed 4 nights in Mar 2020

10/10 Excellent

Manuel, Florida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, neat and clean place. Very nice and polite staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

Stephane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

SIMON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019